USAA neglected repeatedly to put my auto insurance on auto-draft thus leading to them saying my payment was never received. Then they say they want payment in full for my 6 month policy.
So I drop them like a bad habit and move on to a company that actually cares about it's customers (Progressive) now USAA says I am locked out of my accounts because they want money for the insurance policy. That is the most ridiculous thing I have ever heard. There screw up and now I can't use my online banking? I remember a time where USAA was the most customer friendly bank around now I would have to say they are the worst.
Every person I know says the same thing about them. I have not talked to one person that actually likes them anymore.
Review about: Usaa Banking Service.