Not resolved
2 comments

If you are looking for good customer service and fast claim service, do NOT call USAA.They never anwser their phones and won't call you back and it takes 3 days for them to anwser their emails.

Our truck was hit over 6 weeks ago and we still don't have the money! They offered us $2500 dollars below blue book value and refuse to even talk to us!

They have now posted the dollar amount that they are paying us and it is $200 dollars short from the amount they said we would get.Unless you enjoy being screwed over, look for a different company.

Monetary Loss: $2700.

Had an Experience with Usaa?

Write a review

Comments

Terms of Service
Post Comment
Cancel
shslay
#254718

You are correct, I'd be happy to pay a little more for great customer service.

USAA has poor customer service and response to needs.

Anonymous
#84640

Pay a little more and get a reputable company.I swear by State Farm, they have local agents to deal with, you can go to their office if you have a problem.

They have always treated me right.I would stay away from any insurance you have to e-mail.

You May Also Like