Not resolved

Invovled in vehicle accident, was not at fault.The other driver was USAA insured.

I have never had an adjuster, have been speaking to the at fault partys adjuster. When I filed the claim, they put a wrong phone number in for me and 3 weeks later they are still using the wrong phone number. They told me I had documents pending in my USAA account, they did not even know that their website was screwed up until I told them documents could not be accessed.

I was overinsured for over a year, when they did an annual review of my policy they asked why I had full coverage when all my cars were paid for, wow!This company has some serious issues, the good news is my car was fixed by an amazing repair shop that I found, refused to use anything associated with USAA after this claim.

Review about: Usaa Claim.


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