Originally a military "officer" insurance company, with good rates and some of the best service in the industry. Eventually became a banking institution--mortgages are very bad (originally PHH mortgage out of NJ-despicable people.)Do NOT get a loan of any kind and then insure with the same company--it will not end well, if you have a claim.
Now opened membership to basically, anyone who has ever known anyone in the service, lots more liability to early members, cost of which is in turn passed on to all members! As a result, higher cost for everything they provide and terrible service!
Sad example of how greed-driven corporate america does not have to compete anymore for business--they just buy the name or infiltrate and takeover! This is not the USAA of 50 years ago, or 2 years ago--very, very sad!