1 comment

Update by user Oct 09

Has not and will not until they rent us a trailer park it behind my house until its demolition is completed and floors and walls and wood floors are replaced. It's tiles and 20 yr tile

Original review posted by user Oct 09

Creatures,mice rats ants large brown fat sort of lizards. *** from mice and rats and roaches plus other small creatures we getting in.

We bought up all insecticides used but didn't kill them as they were flooding our house thru facia boards missing. Fixed that but almost lost fireplace so that was resolved by oir roofer. However the bricks around the fireplace were falling out and creatures kept coming in the house. The All Cat adjusters boss sent in 3 ALE claims denied due to USAA SAID HOME WAS HABITABLE.

BUY PICTURES. ALL OF OUR EAST AND SOUTH SIDE OF HOME HAS TO BE DEMOLISHED AND REDONE. I NEEDED ALE FOR THAT BUT NO WORD. WE WANT THEM TO RENT A TRAILER FOR US TO LIVE IN UNTIL DEMOLITION AND REBUID IS COMPLETED AS WE HAVE LIVESTOCK AND AFTER 2 HURRICANES BACK TO BACK THEY OWE THAT TRAILER FOR FAILURE TO PROTECT US FROM GOD ONLY KNOWS WHAT THE COMMON AND WEIRDEST THINGS INVASION OF OUR HOME.

THEY TOLD ALLCATT ADJUSTERS AND THEIR MANAGER THOUGHT OTHERWISE. AND W

Product or Service Mentioned: Usaa Property Insurance.

Monetary Loss: $20000.

Preferred solution: Get a trailer rented while house is being demolished due to moisture contine in walls all east and south walls should be done quickly and you're not being honest about the ALEx 3. We need a trailer rented until the contractor gets moisture and replacrs .

USAA Pros: Dislike usaa, Detailed explanations of coverage and benefits, Cost, Website navigation.

USAA Cons: Lied to me, Dishonesty, Lack of compassion, Not professional.

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Wonderwomanmomma
#1939339

Check with your local insurance administration and look up the laws in your state. I am so sorry to hear you are going through all of this.

Document everything and get everything in writing they say. Usaa can change allcat paperwork as they are a third party affiliate. You can look up usaa third party affiliate manual and see for yourself. Also there was a whistleblower that just came out about allcat and Usaa.

We have been fighting for 3 years come March 2021. Usaa needs to train their adjusters on how to properly take claims instead of spending so much on dishonest commercials. Also request a certified copy of your policy, claims log, xactanalysis notes, payment log, all generated reports, and all adjuster notes and estimates. When we got ours we found where the payments didn’t even add up and companies that never had anything to do with our claim had been paid.

The truth always comes out hang in there. Many prayers for you and your family no family should ever have to go through this when they have a legitimate claim.

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