State: Virginia Product: Usaa Auto Claim Clear all filters (1 of 101 reviews match)
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Fortunately I am not a policy holder with USAA, however unfortunately my parked vehicle was hit by a USAA member 1 week ago. Each call to 210-531-8722 gives you a different rep. The original adjuster I spoke with last Thursday, has not returned my call, though I have...
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Anonymous
#1206107

Insurance companies have a contract with their insured to defend and protect them. The law in every state protects them and allows them weeks and months to investigate and determine liability.

They will not accept liability until they have discussed with their insured and completed their full investigation.

Why haven't you involved your company that is contracted with you to protect and defend you? No matter the company, this is how it works.

Review
#909838 Review #909838 is a subjective opinion of poster.
Service
Usaa Auto Claim
Reason of review
Poor customer service

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