Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***. No service, all greed.
They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. Always there to help, and now they've turned into a greedy, technology-happy, corner-cutting piece of *** company.
This is especially awful due to the fact that their primary goal is supposed to be serving those who have served the country. Active duty, veterans, etc.
I'm a disabled combat veteran getting hardly anything from the VA and now I'm getting mistreated by USAA.
Product or Service Mentioned: Usaa Ceo.
Reason of review: Damaged or defective.
Monetary Loss: $100000.
Preferred solution: Let the company propose a solution.
USAA Cons: Everything after ceo change.