USAA Sucks because of CEO Stuart Parker
Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***.No service, all greed.
They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. Always there to help, and now they've turned into a greedy, technology-happy, corner-cutting piece of *** company.
This is especially awful due to the fact that their primary goal is supposed to be serving those who have served the country. Active duty, veterans, etc.
I'm a disabled combat veteran getting hardly anything from the VA and now I'm getting mistreated by USAA.
Review about: Bad Customer Service.
I liked: Everything prior to ceo change.
I didn't like: Everything after ceo change.
Review #827911 is a subjective opinion of a user.