Manufacturer: Usaa Category: Refinance Clear all filters (3 of 3 reviews match)
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I refinanced through USAA. Big mistake the process took way too much time and I was charged extra. Correspondence was terrible, moved from one person to another. Now they say I don't have enough money in my escrow account but it is the same figures that are on my...
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Absolutely miserable.Which is unfortunate... Refinancing my home was painstakingly slow. The documentation was unclear, and scattered. Customer service was rude once I hit the stages of dealing with the underwriters. I was asked to send, and resend the same info...
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I decided to with USAA they have given me good service on other products over the years and I expected the same service for a refinance. On two separate occasions I was contacted the day time was expiring wanting me to extend my closing. I agreed to the first time and...
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