I had 4 different people, one a supervisor tell me different things today. The integrity of USAA is no longer.
I spent over a hour on the phone starting a loan appt for a home we wanted to make an offer on. I told the agent up front how we planned to rent out our current home once our offer was accepted. He said no problem, you have reserves. The last person told me a whole different story.
That I would have to have my house rented out for a year before I could get a loan for another home. Where would I live during that time? The agent's logic was lacking. They also ran my credit report and then apologized for telling me wrong info.
Well every employee told me a different story. USAA is terrible and won't use them again.
Product or Service Mentioned: Usaa Loan.
Monetary Loss: $50.