Product: Usaa Homeowners Policy Claim Clear all filters (15 of 15 reviews match)
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2 comments
1.4
Details
My husband has been a client of USAA for 20 years. Initially our experience was fairly positive. We had several Insurance lines through them including our Auto Insurance, homeowners insurance, and bank accounts. After purchasing our most recent home, we seemed to hit...
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Anonymous
#1631467

Wait, so you have files multiple claims in just a few years and you are surprised that your rates have gone up? And you are surprised that Rotherham companies look at your los...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Poor customer service
Review #1449521 is a subjective opinion of poster.
3 comments
Wrote USAA a letter with the legal authority. Took about an hour to renew the denial. Sued in small claims court where they delayed and delayed. Finally had a trial and prevailed with interest. Today got my 2019 renewal policy with over 50% increase in premium, almost...
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Anonymous
#1635146

Usaa has gone down here. I have a total loss claim from October of 2017. I was rear ended and my insurance USAA has been trying to give a low ball payoff. The car was a 2016 T...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Order processing issue
Review #1428245 is a subjective opinion of poster.
0 comments

USAA - Disappointed

They are making a Florence disaster causing more stress and depression than needed. They low balled the monies needed to make tue home go back to pre florence and now w all i and my family yave and r gping turough and aigumenting tje monthly paymentnby 137$ while under contract they are making me battle ...they are horrific
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Author
Service
Usaa Homeowners Policy Claim
Reason of review
Poor customer service
Review #1393176 is a subjective opinion of poster.
0 comments
i am on a upward battle w USAA to get supplemental which i am entitled to and here is the kicker...my policy started both car and home in aug...mo payment 296$ish...and this mo goes up 4 no. Payment to 430$...no1 can give ke an explanation and the kicker is they can't...
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Author
Service
Usaa Homeowners Policy Claim
Reason of review
Order processing issue
Review #1393175 is a subjective opinion of poster.
0 comments

USAA - Shorted me out of $500 on personal property theft

USAA cheated me of about a $767 claim on a theft I had on my boat. Their conservative estimates cheated me about $500 in a claim. If I were searching for personal property insurance, I would shop elsewhere. Very dissatisfied.
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Author
Service
Usaa Homeowners Policy Claim
Reason of review
Problems with payment
Review #1375216 is a subjective opinion of poster.
0 comments
1.0
Details
USAA Insurance-Despite the "WE CARE" About our Veterans-like me, present with their commercials we are all flooded with, when it comes time to file a claim in good faith, they will screw you, and basically call you a liar. 2 months ago, we had severe weather tear the...
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Author
Location
San Antonio, Texas
Service
Usaa Homeowners Policy Claim
Cons
  • Feeling alone to deal with merchant
  • Thier response and rude employess
  • Totally unfair claims people
Reason of review
Poor customer service
Loss
$3500
Preferred solution
pay the fair value of my claim
Tags
Review #1366074 is a subjective opinion of poster.
1 comment
My claim was reduced for reasons not explained I've requested the words in the policy that were used to make this decision. Usaa does not like to pay claims. They do like to brag about nothing. I'm cancelling my 5 policies after 55 years..
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Anonymous
#1547135

"USAA for Life"???? I don't think so - no matter how many times they play that commercial. USAA is not what they once were. Also dropping insurance (across the board) that we'...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Poor customer service
Review #1334280 is a subjective opinion of poster.
2 comments
1.0
Details
I put in a claim when my roof got damaged from a huge hail storm we had USAA then verify my claim sent me a check that my mortgage company had to also sign well it's cost me over $200 to get this check sent to my more to my mortgage company signed back to me and that's...
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Anonymous
#1524015

Sounds like your main problem was with your mortgage company. If you have a mortgage on a property their name has to go on the insurance draft in many cases. If you had a mort...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Problems with payment
Review #1295007 is a subjective opinion of poster.
5 comments
1.0
Details
I was told by the USAA adjuster that she would approve my claim for $7,800 due to water streaming down behind tiles in my bathroom tub and through the floor on to the kitchen ceiling and through the kitchen light creating some lovely sparks. Then the adjuster sends out...
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Anonymous
#1496564

Just so you know, insurance companies have been known to flag houses with water damage claims. If that happens, your house will not be insurable. OK if you have no mortgage. M...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution
Review #1273761 is a subjective opinion of poster.
1 comment
I never received or saw USAA estimate, I received and email stating my claim was paid and here is $500.00 because I have a $500.00 deductible. Estimate was for $2800.00. USAA told me that i was being ripped off and the guy on the phone told me, " well looks like you...
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Anonymous
#1467751

Your contractor should be able to take pictures and justify his estimate. Same with USAA, they should have a detailed estimate to present to to you and for your contractor to ...

Author
Service
Usaa Homeowners Policy Claim
Reason of review
Pricing issue
Loss
$2800
Review #1219220 is a subjective opinion of poster.