Product: Usaa Deposit Clear all filters (17 of 17 reviews match)
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I never do this but my disappointment in USAA is extreme. I have been a member for 20 years. I was an employee for 6 years, and for the life of me I can't understand the way this bank has changed. Today I made a mobile deposit using a money order. Without prior warning...
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Anonymous
Anonymous

You actually have to hit accept twice before the deposit goes through. The first pop up confirms information and the second says if there is a hold, how much, and how long it'...

Anonymous
Anonymous

Too many fake money orders out there. What is the solution?

1.0
Product
Usaa Deposit
#1045508
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I loved this company up until today. I've been a member 2 years and any issues, problems, etc was always handled well until now. I finally start making money I should and deposit via mobile to see over 80% of the funds placed on hold for a week. That gets me mad. I...
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3.8
Product
Usaa Deposit
I liked
  • Can talk to live person
I didn't like
  • Bank does not track what app or website have applied
  • Lack of understanding
  • Inflexibility
#851586
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After waiting days for an unemployment check, and rushing to deposit it, I was given access to only part of it. only I did not know this until I went to get gas and the card was denied. Their response was that state checks bounce...then they switched to...well you put...
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Anonymous
Anonymous

First of all Oregon has no financial centers so you had to have deposited by mobile deposit. There are two confirmation screens before you actually deposit. The first one conf...

Anonymous
Anonymous

Report the failure to credit full amount to your account to the unemployment office in writing and cc USAA. Report it to your state banking commission. If an option, set up di...

Usaa Seaside, Oregon
Product
Usaa Deposit
I didn't like
  • Refusal to lift hold on funds for emergency
#770431
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Usaa Deposit Review

#566417
The usaa in Fayetteville nc always only has one or two ATMs open and with no tellers you could stand in line for an hour to make a deposit. I have gone there at least a dozen times in recent months and this is always the case. It's bad enought now that I don't bother waiting and just leave.
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I noticed withdraws on my account 750.00 and 200.00 and 940.00 and I called to report it here it is a Sunday and I'm like wow u can't help me I'm a veteran I'm sorry sir we can't help u cause its a Sunday here I have 24. 35 for the entire month till they decide to...
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Usaa Buhl, Alabama
Product
Usaa Deposit
#746375
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I promised USAA I would tell as many people as I can reach how they truly do not care about their members! Navy Federal or any other banking institution is bound to be better! Because in this area you have NO WAY of depositing cash into your account you have to send a...
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Anonymous
Anonymous

Sorry, this is the modern world, and cash deposited to an online bank OR credit union will be a problem. In fact, depositing cash to a bank branch ATM is also very risky. Fa...

Anonymous
Anonymous

Let me add that the senior resolution woman was smug and knowing the hardship this would be causing kept saying so can I help you with anything. Why have a resolution departme...

1.0
Usaa Gonzalez, Florida
Product
Usaa Deposit
#738041
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I took 6 months off to spend time with my 2yo. Haven't had a true vacation in26 years. I go to work and deposit my check and they freeze my account. I called my employers dispersing pay clerk. The money was pulled out by USAA. So no reason to hold MY pay check. I kept...
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Anonymous
Anonymous

I totally agree. USAA has really gone downhill over the last few years. It's a shell of it's former self with more and more hassles, more phone robots, more waiting on the l...

bobs2015
bobs2015

USAA is no longer a company any service member should have business with from the stories I hear from family members in the military and their fellow soldiers. I would have yo...

Product
Usaa Deposit
#692174
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Had a few issues from a divorce and financial hardship last year, then come to find out that USAA is holding onto funds longer due to "past history and performance" of my account. Yes, I had a few NSF charges but when you deposit a Cashiers Check and verified the...
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2.0
Product
Usaa Deposit
#681569
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charles in the executive decision team outright lied, they are untrustworthy do not care about there customers or if there is an emergency made a deposit from a bank check so puppy could have surgery held all of it but 500 I called and explained I got the loan for my...
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Anonymous
Anonymous

That is really sad. I'm sorry this happened to you. I would be very upset too .

Product
Usaa Deposit
#647193
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USAA is a joke! You would think that they would sincerely take care of there veterans, that have fought for this nations freedom, yet they treat you like the VA. I have found that the banking department is highly un-sympathetic to the customers problems. I deposited...
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Product
Usaa Deposit
#588271
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Iam a future soldier set to go to badic training 02/02/2015. My recruiter told me to go ahead get a bank for direct deposit. Since im 18 going right out of high school went to USAA bank with my wife of 3 months to open account. A week later our account was locked and...
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2.3
Product
Usaa Deposit
#584043
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