A guy insured by USAA opened his car door into my moving car and did approx $3K damage to my new car. It was unintentional but he admitted it to police.
USAA will still not commit to covering the damage. They will not accept a photo unless their repair shop takes it, and still no commitment to pay for the fender and door (which will not open more than 12 inches now). The Police report did not satisfy them even though it states that the guy said he "did not see me" (his way of admitting that it happened but was unintentional). This is the worst experience with an insurance company that I have ever had.
Geico insures me but I don't think they should have to pay for damage done by someone insured by USAA. I have remained cordial and professional with USAA but my patience is running out.
Is it time to get an attorney? Enough of USAA!!!!!
Monetary Loss: $3000.