Usaa Customer Care Reviews and Complaints
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(4 of 117 reviews match)
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USAA - Need an insurance policy
I had a very great experience with the USAA. the customer service agent was wonderful we laughed. and had a good time.. I'm now insured with USAA!!!!
Review
Service
Usaa Customer Care
Pros
- Reasonable car insurance
- Professionalism of people on phone when call with problems
Reason of review
Good customer service
USAA - Proof of insurance
Ashley very promptly sent an email
Review
Service
Usaa Customer Care
Pros
- Prompt service
Reason of review
Good customer service
USAA in Wyoming, Michigan - Add vehicle
Debbie was a pleasure to work with
Review
Service
Usaa Customer Care
Reason of review
Good customer service
USAA in Manassas, Virginia - Excellent Insurance Company
I have been a member for over 23 years (ever since I started driving) and have never had a problem with them. Repair claims have been painless and easy to file, and they pay without a hitch. They don't constrain you to a fixed set of shops, and pay the shop directly most of the time. Whenever I call, the representative knows what is going on and is able to help me out. I occasionally shop around for other rates, and theirs are, by far and away the best that I have been able to find. Best of all, they offer a roadside assistance package that is $3 / mo, and they tow the car to my preferred repair shop, just "the closest one."
Review
Service
Usaa Customer Care
Pros
- Customer service is great
- Pricing
- Responsive customer service
Reason of review
All of the above
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