Product: Usaa Customer Care Rating: 5 Stars Clear all filters (1 of 113 reviews match)
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USAA - Excellent Insurance Company

4.7
Details
I have been a member for over 23 years (ever since I started driving) and have never had a problem with them. Repair claims have been painless and easy to file, and they pay without a hitch. They don't constrain you to a fixed set of shops, and pay the shop directly most of the time. Whenever I call, the representative knows what is going on and is able to help me out. I occasionally shop around for other rates, and theirs are, by far and away the best that I have been able to find. Best of all, they offer a roadside assistance package that is $3 / mo, and they tow the car to my preferred repair shop, just "the closest one."
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Review
#903758 Review #903758 is a subjective opinion of poster.
Service
Usaa Customer Care
Pros
  • Easy to access by phone
  • Responsive customer service
  • Customer service is great
Reason of review
All of the above

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts