Product: Usaa Customer Care Clear all filters (71 of 71 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
There are still a few employees at USAA like most of us remember, but they are apparently rare and restricted in their involvement - ability to help members. Almost all the people that I had to deal with on my truck accident problem were rude! It was such a radical...
Read more
Anonymous
Durpa

No what you want is your way and not customer service. As for what you think people owe, kinda selfish of you. No one owes you anything. Sorry but that self entitled attitude ...

Anonymous
Reviewer 1190423

I hear you brother - there is no more customer service anywhere and it is because most companies like USAA are hiring infants that have no concept of what they owe the rest of...

2.1
Product
Usaa Customer Care
I liked
  • When they honored military clients
I didn't like
  • Customer service is the worst
  • Lack of compassion
#1167875
Reply to reviews
Just like everyone else here, USAA refused to do business with me after my Chapter 7 discharge. I can certainly understand their position, if they were provide a reasonable amount of data to prove that consumers who filed bankruptcy were costing them more in the...
Read more
Product
Usaa Customer Care
#1147029
Reply to reviews
I am not or have not been in military, but have family members who were and a very good friend.Never have I seen such shitty treatment towards our veterans in my LIFE!!! They don't give a rats ***! Lying, stealing {{Redacted}} commies is what this company is! My...
Read more
Anonymous
Charlie

Lol. What are you on about, mate? Inchoherent and rambling.

Anonymous
Anonymous

Garbage belongs in trash can, not on here.

Product
Usaa Customer Care
#1143846
Reply to reviews
I'm a Brain Injured Retired Veteran; the process thru which USAA Mortgage loan is set up is a Fricken Nightmare! Never would I recommend my Worst Enemy apply for a mortgage loan thru USAA. They're here to serve us? ***! I was told multiple different things regarding...
Read more
1.0
Product
Usaa Customer Care
#1131981
Reply to reviews
Show

Usaa - They have no clue....

No wonder our banking system is the worst in the world. They do not have trained employee's and only know two words "I'm sorry". They are idiots and act like they don't trust you with your own money. Don't believe one thing they tell you or their TV commercials are a joke. WARNING WARNING KEEP AWAY FROM THESE PEOPLE i'VE NEVER MET A BUNCH OF CLOWNS LIKE THIS. tHEY CAN'T EVEN ANSWER THEIR OWN QUESTIONS. HAT ELSE CAN I SAY. IDIOTS. {{Redacted}}
Product
Usaa Customer Care
#1120752
Reply to reviews
Show

Usaa - Poor service

They decide to drop a coverage with out your approval
Product
Usaa Customer Care
#1100263
Reply to reviews
I need to draw out some funds from my IRA to pay for tuition for my son.Called representative 8/31 and was advised to submit a faced form detailing my instructions for tax withholding and the call early due to anticipated high volume day after Labor Day. Faxed form in...
Read more
Anonymous
Beware of USAA Call Centers

The reason USAA has such horrible customer service is when anyone calls in they are not actually talking to USAA. They are routed to a third party call center called Teletech ...

Anonymous
Anonymous

Trying to do this process at the last minute is a very poor plan regardless of the organization. There is going to be a lot of paperwork for this taxable transaction.

Product
Usaa Customer Care
#1096657
Reply to reviews
Their solution, cash the check at the institution who issued the checks, then drive 50 miles to deposit the cash in Colorado Springs.... How about this, I stopped all funds going to USAA and opened an account at a local credit union...... Many problems solved by...
Read more
2.4
Product
Usaa Customer Care
#1083978
Reply to reviews
USAA ran over me on interstate and totaled my car. drove to shop of their choosing for estimate. 6 days later, declared total loss and provided lowball value. Visible options not included in estimate, $700 60,000 mile tires had 800 miles on them, allowed $150. Engine...
Read more
1.0
Product
Usaa Customer Care
I didn't like
  • customer service representative
  • Unwillingness to fix problem usaa created
  • Entire ongoing ordeal
#1083556
Reply to reviews
My daughter received a phone car from an USAA agent. This agent stated USAA was droping her insurance because she received a felony conviction many years ago. She was told that she did not meet the moral standards that USAA requires. USAA has a moral clause for their...
Read more
Anonymous
Anonymous

Maybe the insurance underwriters believe that felons will be more likely to wreck their cars. Same thinking that people who have poor credit reports will be more likely to wr...

1.0
Product
Usaa Customer Care
#1055840
Reply to reviews