Product: Usaa Customer Care Clear all filters (77 of 77 reviews match)
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Usaa - Extremely disappointed

13 years of loyalty to have them make an error and instead of fixing it, they penalize me for it.
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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Product
Usaa Customer Care
#1219880
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Usaa - Worst insurance company ever

Customer service representative are a joke!!! My insurance has increased over a certain amount of time with no life changes or accidents. They give you bogus excuses that makes no sense, they have lost a valuable customer and will continue until they treat their customers BETTER
1.0
Details
Billing Practices
Staff
Selma, Texas
Product
Usaa Customer Care
#1208787
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USAA is the worst insurance co, you can get . my experience with them has been very frustrating . I warn you do not get this USAA insurance . i am in process of getting a lawyer and fight them all I can . My name is William Murray , email bmurray28540@yahoo.com. You...
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Anonymous
Pancho Villa

You should definitely give out your email on random websites. You should also 'use the social media' to "facebooks" your grandkids.

Anonymous
JJ

If you are hiring a lawyer to sue over something you felt was mishandled, you are within your rights, but yu are silly if your are posting you information online for everyone ...

Product
Usaa Customer Care
#1186853
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There are still a few employees at USAA like most of us remember, but they are apparently rare and restricted in their involvement - ability to help members. Almost all the people that I had to deal with on my truck accident problem were rude! It was such a radical...
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Anonymous
Durpa

No what you want is your way and not customer service. As for what you think people owe, kinda selfish of you. No one owes you anything. Sorry but that self entitled attitude ...

Anonymous
Reviewer 1190423

I hear you brother - there is no more customer service anywhere and it is because most companies like USAA are hiring infants that have no concept of what they owe the rest of...

2.1
Product
Usaa Customer Care
I liked
  • When they honored military clients
I didn't like
  • Lack of compassion
  • Customer service is the worst
#1167875
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Just like everyone else here, USAA refused to do business with me after my Chapter 7 discharge. I can certainly understand their position, if they were provide a reasonable amount of data to prove that consumers who filed bankruptcy were costing them more in the...
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Product
Usaa Customer Care
#1147029
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I am not or have not been in military, but have family members who were and a very good friend.Never have I seen such shitty treatment towards our veterans in my LIFE!!! They don't give a rats ***! Lying, stealing {{Redacted}} commies is what this company is! My...
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Anonymous
Charlie

Lol. What are you on about, mate? Inchoherent and rambling.

Anonymous
Anonymous

Garbage belongs in trash can, not on here.

Product
Usaa Customer Care
#1143846
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I'm a Brain Injured Retired Veteran; the process thru which USAA Mortgage loan is set up is a Fricken Nightmare! Never would I recommend my Worst Enemy apply for a mortgage loan thru USAA. They're here to serve us? ***! I was told multiple different things regarding...
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1.0
Product
Usaa Customer Care
#1131981
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Over the past two months, I have received several telephone calls for a USAA customer on my home telephone. I have had the number for the past 8-10 years and do not know the person they are calling for. About a month ago I called the number left on the voice message...
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Anonymous
Anonymous

Strange, usually collection agencies realize that they are wasting their time. Did you use the words: "wrong number"

1.0
Product
Usaa Customer Care
I didn't like
  • No resolution to my problem with the company
#1126944
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USAA sent letter informing me of my acceptance and indicated they were going to draft two premium payments from my checking in Jan. 2018.??? Tried calling this am and was on hold for 25 minutes, finally was told they were very busy during this time period. I asked if...
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2.1
Product
Usaa Customer Care
I didn't like
  • Customer service is the worst
#1125890
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Usaa - They have no clue....

No wonder our banking system is the worst in the world. They do not have trained employee's and only know two words "I'm sorry". They are idiots and act like they don't trust you with your own money. Don't believe one thing they tell you or their TV commercials are a joke. WARNING WARNING KEEP AWAY FROM THESE PEOPLE i'VE NEVER MET A BUNCH OF CLOWNS LIKE THIS. tHEY CAN'T EVEN ANSWER THEIR OWN QUESTIONS. HAT ELSE CAN I SAY. IDIOTS. {{Redacted}}
Product
Usaa Customer Care
#1120752
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