Product: Usaa Credit Card Clear all filters (33 of 33 reviews match)
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USAA - Previous Review

My review did not go through to USAA. It was returned undelivered.
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Review
#1605344 Review #1605344 is a subjective opinion of poster.
Product
Usaa Credit Card
2.0
Details
I have a USAA American Express card. The credit card agreement, which constitutes a contract, gives 5% in points for purchases of gas and purchases on a military base. I recently used the card at the Randolph AFB BX and Commissary. They gave 1% at the BX and 2% at the...
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Review
#1592966 Review #1592966 is a subjective opinion of poster.
Product
Usaa Credit Card
Reason of review
Not as described/ advertised
Loss
$5
Preferred solution
Price reduction
1.0
Details
My wife authorized an electronic credit card payment to USAA for a payment to their credit card for $350.00. She received a confirmation of the amount, the payee, and a confirmation number. When she checked her bank account she discovered that USAA had removed...
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Review
#1573726 Review #1573726 is a subjective opinion of poster.
Product
Usaa Credit Card
Cons
  • No resolution to my problem with the company
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.9
Details
I recently contacted USAA to remove myself from my ex-wife’s credit card accounts, which are in her name and SSN (I’m just an authorized user). I was told you cannot do it without her contacting you or the representative recommended hiring a lawyer if she won’t remove...
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2 comments
Anonymous
#1732277

I’m not surprised at all. They protect the service member/ primary member at all costs. I found the same thing. Navy federal credit union did not take sides I. Our divorce and...

Review
#1525743 Review #1525743 is a subjective opinion of poster.
Product
Usaa Credit Card
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Remove me from her credit cards
USAA - Definitely did not have my back
My wallet was stolen and I reported my USAA Amex as such. Received an account notification that my card info was automatically updated so I may use Samsung Pay while the physical replacement is shipping. Went to the grocer to buy food, the next morning, and the card...
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2 comments
Anonymous
#1561968

Having you wallet missing is a real drag, and the phone rep was correct. Have a feeling the "notification" was a scam and not the fault of the bank.

Review
#1357045 Review #1357045 is a subjective opinion of poster.
Product
Usaa Credit Card
Reason of review
Poor customer service
1.7
Details
Each time I was informed they were "experiencing technical difficulties" and had to call back Today, I contacted USAA Customer Service (which is their insurance sales department) who transferred me to the IRA representative William. He took my close order and then...
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2 comments
Anonymous
#1583737

Nobody bought them out; poor; management did it!!!.. They have just been going down hill for a long time. Just like the base exchanges that are so badly mismanaged that they n...

Review
#1311897 Review #1311897 is a subjective opinion of poster.
Product
Usaa Credit Card
Pros
  • People that were there 4 years ago
Cons
  • Whoever bought this company out
Reason of review
Poor customer service
2.1
Details
Secured Credit Cards Why Discover is Better Why you shouldn't get a secured credit card throw USAA What is a secured credit card? It's a credit card that is to help someone that can't yet get approved for a credit card or someone trying to establish credit. The...
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Review
#1301316 Review #1301316 is a subjective opinion of poster.
Product
Usaa Credit Card
Reason of review
Bad quality
1.0
Details
We subpoenaed records from a credit card my husband ran up over 30,000, he was very financially abusive and I was on the card as an autiloruzed user. He never let me see a single statement and I had no way of knowing what he was doing with the money. If I ever changed...
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9 comments
OriginalGiantClam
#1731146

Mortgage fraud discovered in my situation also. I recently discovered the fraud signature page that I believe was used to transfer property without my knowledge.

Review
#1277064 Review #1277064 is a subjective opinion of poster.
Product
Usaa Credit Card
Reason of review
Poor customer service
1.6
Details
USAA has consistently been harassing me for over 4 years. Nearly every call and only after Customer Service Reps place me on hold to review the account notes. Coming back online they turn nasty as venomous snakes!! Declined reasonable credit line increases for 4 years...
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4 comments
Anonymous
#1439442

Welcome to the club! USAA, everyday is a new one. I’d love to talk with you and hear more of this story. Straight answers are not in their vocabulary. They are master manipula...

Review
#1190423 Review #1190423 is a subjective opinion of poster.
Product
Usaa Credit Card
Pros
  • Fact they claim to represent and support veterans
Cons
  • Being lied to regularly and they do not care about veterans
  • Customer service is the worst
  • Treatment
Reason of review
Harassment, Discrimination and lies
Loss
$8000
Preferred solution
Cancel credit cards and encourage others to do the same
Tags
  • Unacceptable Service

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts
1.4
Details
I have a USAA Visa card. The interest rate is less than ideal. I use the card constantly and always pay more than the minimum. Recently I payed almost the entire balance off and my payment is on hold and my credit limit frozen at a ;ow amount making the card useless....
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2 comments
Anonymous
#1358748

strange! you posted anonymously

Review
#1080233 Review #1080233 is a subjective opinion of poster.
Product
Usaa Credit Card
Pros
  • Usaa auto insurance
Cons
  • Credit card or banking service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
restore full available credit limit asap
Tags
  • Usaa Credit Cards