Product: Usaa Checking Account Clear all filters (48 of 48 reviews match)
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4.2
Details
Unbeknownst to me, USAA has a Survivor Relation department which helps to facilitate the accounts of a deceased member. I was a joint owner of a checking account with my grandmother. The first problem was this department called me on the day of the funeral. How...
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#1541476 Review #1541476 is a subjective opinion of poster.
Product
Usaa Checking Account
2.5
Details
I recently switched to USAA, decided to take advantage of my veteran's benefits. When I went to switch my direct deposit I was told I would be issued a paper check for the first month. Stupid I know but it is my employers policy. I used the mobile deposit on pay day. I...
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1 comment
Anonymous
#1641402

They hold your paycheck to see if the funds clear. Since you’re new that’s probably why they with held most of it. I usually get half when I do checks but I’ve had my account ...

Review
#1461379 Review #1461379 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment

Don’t Trust USAA they lie

They closed my account over .57 cents after years with them. I was about to make large deposit and noticed account was closed without any notice. They are scam
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Review
#1351095 Review #1351095 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Poor customer service

USAA - Fraud charges reversed

I had fraud charges reversed on me. I’m a disabled veteran and can’t afford this nonsense! They are a bunch of thieves!
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Review
#1280768 Review #1280768 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment
1.0
Details
On February 9th I tried to add my checking account on the USAA mobile app. I was trying to pay my balance of 460 dollars off before the 30 days was up to prevent an interest charge. A few days later I got an email saying that the account did not add successfully and I...
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Review
#1195184 Review #1195184 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment
1.0
Details
I get back to my office and call USAA and they tell me that $4000 was deposited in my account and withdrawn and it caused a $4000 debt to my checking account. Then I was transferred to their fraud department, and after explaining that I wasn't expecting any kind of...
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3 comments
Anonymous
#1566061

This just happened to me also! I was told that I am not allowed to dispute the debt! I filed a complaint with he BBB and will be contacting my State AG office Monday.

Review
#981896 Review #981896 is a subjective opinion of poster.
Product
Usaa Checking Account
Pros
  • Old days when they cared about the vets they served
Cons
  • Fraud department is broken and ineffective
Reason of review
Problems with payment
Resolved
5.0
Details
Yes worst bank in the World.The word crook, thief comes to mine when describing them. I would not recommend them to my worse enemy let alone a friend. My million girlfriends deposited a number checks to my account all good. We tooks out some case over the atm for few...
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Review
#926767 Review #926767 is a subjective opinion of poster.
Product
Usaa Checking Account
Cons
  • Them holding my money
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Full refund
Tags
  • Dishonest Bankers
1.0
Details
You can't get anyone with authority to speak to, 5 different employees were going to send me a letter so I could submit to my creditors explaining that it was not my fault, Never received anything but LIES from USAA! I've filed a BBB complaint against them, next I'm...
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2 comments
Anonymous
#1249891

USAA does not respond to letters, I think they throw them out. I told them I got other insurance, they kept charging my account for 5 months. Finally got through. Now they...

Review
#965553 Review #965553 is a subjective opinion of poster.
Product
Usaa Checking Account
Pros
  • How usaa used to operate and care for its members
Cons
  • Deceitfulness
  • Treating veterans like garbage
  • Boldfaced lies
Reason of review
Problems with payment
Loss
$3500
Tags
  • Thieves Scammers

Usaa Checking Account Review

1.6
Details
They took my money without my permission or a notice. I am a chronic ashmatic and USAA went into my acct and took all my funds to cover another acct. No warning no notice nothing. And now I am flat broke and can't afford my medication. They are thieves.
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Review
#981698 Review #981698 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Poor customer service

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts

Usaa Checking Account Review

1.1
Details
Do not open a checking account with them ever!!!! They will put a hold on your funds for days and I been a usaa customer for some time now...I regret it and their service is substandard!
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Review
#990652 Review #990652 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment