Product: Usaa Checking Account Clear all filters (48 of 48 reviews match)
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4.2
Details
Unbeknownst to me, USAA has a Survivor Relation department which helps to facilitate the accounts of a deceased member. I was a joint owner of a checking account with my grandmother. The first problem was this department called me on the day of the funeral. How...
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#1541476 Review #1541476 is a subjective opinion of poster.
Product
Usaa Checking Account
2.5
Details
I recently switched to USAA, decided to take advantage of my veteran's benefits. When I went to switch my direct deposit I was told I would be issued a paper check for the first month. Stupid I know but it is my employers policy. I used the mobile deposit on pay day. I...
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1 comment
Anonymous
#1641402

They hold your paycheck to see if the funds clear. Since you’re new that’s probably why they with held most of it. I usually get half when I do checks but I’ve had my account ...

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#1461379 Review #1461379 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment

Don’t Trust USAA they lie

They closed my account over .57 cents after years with them. I was about to make large deposit and noticed account was closed without any notice. They are scam
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#1351095 Review #1351095 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Poor customer service

USAA - Fraud charges reversed

I had fraud charges reversed on me. I’m a disabled veteran and can’t afford this nonsense! They are a bunch of thieves!
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Review
#1280768 Review #1280768 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment
1.0
Details
On February 9th I tried to add my checking account on the USAA mobile app. I was trying to pay my balance of 460 dollars off before the 30 days was up to prevent an interest charge. A few days later I got an email saying that the account did not add successfully and I...
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Review
#1195184 Review #1195184 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment

Usaa Checking Account Review

Getting the run around on funds account locked tired of talking to reps. That dont now ***.
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Review
#1004777 Review #1004777 is a subjective opinion of poster.
Product
Usaa Checking Account

Usaa Checking Account Review

1.1
Details
Do not open a checking account with them ever!!!! They will put a hold on your funds for days and I been a usaa customer for some time now...I regret it and their service is substandard!
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Review
#990652 Review #990652 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Problems with payment
1.0
Details
I get back to my office and call USAA and they tell me that $4000 was deposited in my account and withdrawn and it caused a $4000 debt to my checking account. Then I was transferred to their fraud department, and after explaining that I wasn't expecting any kind of...
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3 comments
Anonymous
#1566061

This just happened to me also! I was told that I am not allowed to dispute the debt! I filed a complaint with he BBB and will be contacting my State AG office Monday.

Review
#981896 Review #981896 is a subjective opinion of poster.
Product
Usaa Checking Account
Pros
  • Old days when they cared about the vets they served
Cons
  • Fraud department is broken and ineffective
Reason of review
Problems with payment

Usaa Checking Account Review

1.6
Details
They took my money without my permission or a notice. I am a chronic ashmatic and USAA went into my acct and took all my funds to cover another acct. No warning no notice nothing. And now I am flat broke and can't afford my medication. They are thieves.
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Review
#981698 Review #981698 is a subjective opinion of poster.
Product
Usaa Checking Account
Reason of review
Poor customer service

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts
1.0
Details
You can't get anyone with authority to speak to, 5 different employees were going to send me a letter so I could submit to my creditors explaining that it was not my fault, Never received anything but LIES from USAA! I've filed a BBB complaint against them, next I'm...
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2 comments
Anonymous
#1249891

USAA does not respond to letters, I think they throw them out. I told them I got other insurance, they kept charging my account for 5 months. Finally got through. Now they...

Review
#965553 Review #965553 is a subjective opinion of poster.
Product
Usaa Checking Account
Pros
  • How usaa used to operate and care for its members
Cons
  • Lack of honesty
  • Inability to fix problem usaa created
  • Boldfaced lies
Reason of review
Problems with payment
Loss
$3500
Tags
  • Thieves Scammers