Manufacturer: Usaa Category: Checking Accounts Clear all filters (42 of 42 reviews match)
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I get back to my office and call USAA and they tell me that $4000 was deposited in my account and withdrawn and it caused a $4000 debt to my checking account. Then I was transferred to their fraud department, and after explaining that I wasn't expecting any kind of...
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Anonymous
Anonymous

I had this happen to me as well. I sued them and got my money back. Contact a Consumer Protection Bureau lawyer or the Attorney General in your area to get resolution. Send...

1.0
Product
Usaa Checking Account
I liked
  • Old days when they cared about the vets they served
I didn't like
  • Fraud department is broken and ineffective
#981896
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I had a checking account that I had written a check out of.Since obviously there is no way for me to deposit cash there quickly I was able to deposit a check in there that was written to me. It shows funds are available but they actually held the check to process the...
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Anonymous
Anonymous

Writing a check when you do not have funds and depend on the "float" is not going to work well in the modern banking world. I am surprised that you did not figure this out ye...

1.9
Product
Usaa Checking Account
#955533
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My checking account was frozen four days ago for "suspicious activity" as USAA stated that someone had logged into my account from another state. I called after receiving the email and reviewed all of my accounts with a representative. I told USAA that nothing had...
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Product
Usaa Checking Account
#929485
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Usaa Checking Account Review

#1004777
Getting the run around on funds account locked tired of talking to reps. That dont now ***.
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Usaa Checking Account Review

#990652
1.1
Do not open a checking account with them ever!!!! They will put a hold on your funds for days and I been a usaa customer for some time now...I regret it and their service is substandard!
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Usaa Checking Account Review

#981698
1.6
They took my money without my permission or a notice. I am a chronic ashmatic and USAA went into my acct and took all my funds to cover another acct. No warning no notice nothing. And now I am flat broke and can't afford my medication. They are thieves.
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Usaa Checking Account Review

#759559
1.0
I've been treated like a crook . I'm a recipient of the Congressional Medal of Honor and USAA does not honor the veterans of the United States of America I thought I had a bank that would take care of the veterans that's what they advertise on TV but they do not take care of the veterans
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Resolved

Yes worst bank in the World.The word crook, thief comes to mine when describing them. I would not recommend them to my worse enemy let alone a friend. My million girlfriends deposited a number checks to my account all good. We tooks out some case over the atm for few...
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5.0
Product
Usaa Checking Account
I didn't like
  • Them holding my money
#926767
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There were fraudulent checks in my account last month.I called the bank and informed them about it. At first they said I did the right thing, but when I got paid. And couldn't get my money out, they told me they couldn't do business with me.And im still waiting on my...
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Anonymous
Me

Hi i just had that happen to me over MLK holiday weekend someone deposited checks into my account and now they locked my account told me they dont want my business anymore and...

Product
Usaa Checking Account
#923332
Reply to reviews
Back in August I reported fruad on my account and after a month of calling and trying to get it taken care of USAA tells me I was liable for the charges and fees totaling $9000. Ni aksed how they came to this conclusion and they said I had to have shared my account...
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h.kitchener
h.kitchener

Time to get a free consult from an attorney.

2.3
Product
Usaa Checking Account
#922313
Reply to reviews
Prior to 9 Sept 2016 I had nothing but great reviews from every aspect of my banking experience with USAA. For the first time in 5 yrs a hold was placed on my payroll check that wouldn't be removed until 16 Sept 2016. Spoke to 4 different people and got 4 different...
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Anonymous
Anonymous

Run away now switch to another bank and insurance company. I had fraud on my bank account and they after a month said I was responsible for the unauthorized deposits and wit...

3.6
Usaa Gordonsville, Tennessee
Product
Usaa Checking Account
#919180
Reply to reviews
Their attempt to help (after filing the grievance) was a one time call that I missed. They left me a voicemail message with no return contact information. This bank is a disgrace to all banking institutions. I've tolerated other sub-standard services from USAA more...
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2.3
Product
Usaa Checking Account
#890160
Reply to reviews
It upsets me because I've been a member of USAA for years and years. But lately the customer service is lacking. At least today, I spoke to someone who actually cared and reversed the fee for a check they paid! There are some good people over there but I've run...
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4.0
Product
Usaa Checking Account
I liked
  • When this company cared about the member
  • How usaa used to operate and care for its members
I didn't like
  • Incompetent employees
#871223
Reply to reviews

My rating for USAA is - 5 stars. I recently deposited $1600 into the checking account as I have always done and is always available immediately. This time through they decided they wanted to hold it for a week which is illegal according to regulation CC. I called...
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Anonymous
usaa***ks

I'm having this same problem with these bastards right now as we speak. I have my car insurance and renters insurance through them as well. Because they're holding my funds fo...

Product
Usaa Checking Account
I didn't like
  • Hold on deposits
#863126
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