I recieved a fraudulent check that I did not know at the time prior to deposit that it was a fraud. After the deposit and the check was found as a fake they locked my account and my funds from me even though I have money other than the check that was deposited.
I've called time and time again in attempts to reach a rep that would help me unlock my funds but they said they have to wait on their fraud team to release the funds to me.
I'm being penalized for something I'm a victim of. By the way I didn't spend any money i didn't have.
Product or Service Mentioned: Usaa Check Deposit.
Reason of review: Problems with payment.