Product: Usaa Check Deposit Clear all filters (6 of 6 reviews match)
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Something has happened at USAA, I'm not sure what is going on. I have banked there for 15+ years and have auto, home, and life accounts there as well. This month, after using mobile deposit for more than a decade, they started putting ALL deposits on hold, and at large...
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2 comments
Anonymous
#1332936

AW HECK,I TRIED TO GET A SIMPLE ANSWER OVER THE PHONE ON WHY I HAVE A O BALANCE OWED IN MY BILLING WHEN I KNOW THAT I OWE 599 DOLLARS.THEY KEPT TELLING ME THAT THEY COULD NOT ...

Review
#1051272 Review #1051272 is a subjective opinion of poster.
Product
Usaa Check Deposit
Reason of review
Poor customer service
Preferred solution
Change
1.0
Details
I recieved a fraudulent check that I did not know at the time prior to deposit that it was a fraud. After the deposit and the check was found as a fake they locked my account and my funds from me even though I have money other than the check that was deposited. I've...
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2 comments
Anonymous
#1284619

I am in a similar situation. I received two $600 money orders from my tenant for rent. I deposited them and a few days later they deemed them fraudulent MOs. Did not tell m...

Review
#997575 Review #997575 is a subjective opinion of poster.
Product
Usaa Check Deposit
Reason of review
Problems with payment

Usaa Check Deposit Review from Red Lion, Pennsylvania

1.8
Details
Been a member for three years deposit transfer 700.00 dollars in my checking like I do every two weeks now the put a hold on it cause they say it's because my average deposit for the last month was lower then 700.00. Never had a bounce check made my payments on time for my Usaa credit cards but still put a hold on my account for four business days what a inconvenient it made for me to pay bills talked to a couple people not would not lift the hold so when I get my cards paid off going to enother bank
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Review
#892152 Review #892152 is a subjective opinion of poster.
Product
Usaa Check Deposit
Pros
  • Usaa back in the day
Cons
  • Complete lack of customer service
Reason of review
Problems with payment

Usaa Checking Account Review from Fort Myers, Florida

1.9
Details
Here is how backwards USAA is. I can not deposit a check into my account because they no longer use UPS and they do not have any physical locations. So when I tried to do the online deposit I was refused. They said it was because I do not use my account enough and I had 5 over drafts in a year. Please some one make sense of this for me!?! First I transfer money into my account on a regular basis several times each month. Why would you not offer the online deposit service to everyone if you no longer let customers use UPS to deposit or have physical locations. Also letting customers deposit online without signing up for that service without restrictions would eliminate any account issues and would make you a real bank. USAA says to customers "do you have another bank you can use", why would you send business to a competitor instead off just taking care of your customer? Like I said, USAA is backwards.
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Review
#874558 Review #874558 is a subjective opinion of poster.
Product
Usaa Check Deposit
Reason of review
Problems with payment
2.2
Details
So due to my max limit for a Mobile Deposit was $1000 I was forced to mail my check to San Antonio TX for deposit! I sent it overnight for the $28 and they received the check at 930 am. I called customer service to find out when the check would be deposited and I'm...
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3 comments
Anonymous
#1173159

More lies about USAA, an outstanding company. Fired former employee?? Also a great place to work.

Review
#865549 Review #865549 is a subjective opinion of poster.
Product
Usaa Check Deposit
Pros
  • Customer service very nice
Reason of review
Poor customer service
I have been a Member with USAA since 1997. I will no longer deal with these condescending snobs. I deposited a check for $1500.00 thru easy deposits provided by UPS. USAA has never put a hold on my checks until now. This particular check has a 7 day hold on it. I...
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Review
#833117 Review #833117 is a subjective opinion of poster.
Product
Usaa Check Deposit
Reason of review
Order processing issue

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