USAA - Horrible customer service

1.0
Details
I ask usaa to quit calling, messaging me & emails. I still get emails No one knows why. They refuse to respond to my messages and tweets. Stay away!
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ID
#1389332 Review #1389332 is a subjective opinion of poster.
Location
North Little Rock, Arkansas
Service
Usaa Ceo
Reason of review
Poor customer service
1.4
Details
USAA Sucks because of CEO Stuart Parker
Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***. No service, all greed. They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. ...
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162 comments
Anonymous
#1925229

i am currently dealing with USSA insurance with a auto claim, ive been informed by my body shop they are the worst by to deal with! first offer was the usual low ball offer, and now all i get is" its not our policy to do bla bla bla " well its not my policy to get totally screwed by your company! going to the Ohio Insurance Bureau, wish me luck I need it!!

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ID
#827911 Review #827911 is a subjective opinion of poster.
Service
Usaa Ceo
Cons
  • Everything after ceo change
Reason of review
Damaged or defective
Loss
$100000
Preferred solution
Let the company propose a solution

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