Product: Usaa Ceo Clear all filters (2 of 2 reviews match)
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USAA in North Little Rock, Arkansas - Horrible customer service

1.0
Details
I ask usaa to quit calling, messaging me & emails. I still get emails No one knows why. They refuse to respond to my messages and tweets. Stay away!
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Review
#1389332 Review #1389332 is a subjective opinion of poster.
Service
Usaa Ceo
Reason of review
Poor customer service
1.5
Details
USAA Sucks because of CEO Stuart Parker
Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***. No service, all greed. They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. ...
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140 comments
Anonymous
#1788437

I too am appalled at the level of fighting paying my medpay benefits has occurred from them. I will be leaving them as a customer after 30 years. They used to be wonderful and now providers too tell me they are the worst at paying claims.

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Review
#827911 Review #827911 is a subjective opinion of poster.
Service
Usaa Ceo
Cons
  • Everything after ceo change
Reason of review
Damaged or defective
Loss
$100000
Preferred solution
Let the company propose a solution

Contact USAA Customer Service

Website:
www.usaa.com
Mailing Address:
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts

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