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I am in agreement IS AS IS MORE CONCERNED ABOUT PROFIT THAN FIGHTING FOR VETERANS. CASE IN POINT MY ISSUE WITH THEM NOT FIGHTING FOR MY FAMILY AFTER A HIT AND RUN.

NOW COMMON SENSE TELLS YOU WHO RUNS FROM AN ACCIDENT THEY DIDN'T CAUSE??? ADD TO IT THE VERY SIMPLE PHYSICS OF THE ACCIDENT ADD TO THAT MY HUSBAND CHASED THE CAR FOR OVER A MILE AND WAS THE ONE WHO CALLED 911. YET THEY LET THIS GO TO ARBITRATION (I HAVE TO ASSUME WITH ZERO FACTS PRESENTED ON OUR BEHALF) AND ACCEPTED A NO FAULT DECISION. IT WOULD HAVE TAKEN WORK TO PERCENT THE ARBITRATOR WITH FACTS.

SO YEAH WE GET SCREWED NOT JUST OUT OF NO ST BUT MY TIME AS WELL. THEY CAN'T EVEN TRANSFER YOU TO SOMEONE UP THE LADDER YOU GET TO WAIT FOR THEM TO MAYBE GET AROUND TO CALLING YOU BACK!!!!!!!!!!

SAVE YOUR MONEY USE A CHEAPER INSURANCE COMPANY!!!! AS YOUR GOING TO GET SCREWED EITHER WAY.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: Let the company propose a solution.

USAA Cons: Claim to fight for veterans but only care about profits.

  • Usaa Auto Insurance Claim
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