Product: Usaa Banking Service Rating: 1 Star Clear all filters (18 of 57 reviews match)
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1.0
Details
on 11/09/2019 I was in Florida and received a call from my daughter in California. My daughter was out of money and needed to buy groceries for herself and my three grandchildren.I used the USAA application on my phone to transfer money ($100) to her account from my...
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7 comments
Anonymous
#1777826

I spoke today with USAA "Executive Resolution Department " I am satisfied that they will take the appropriate actions to insure the individuals will get timely access to speak with a "Supervisor" when they request one.

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Review
#1704274 Review #1704274 is a subjective opinion of poster.
Service
Usaa Banking Service
Pros
  • What they used to be
Cons
  • Unsupervised staff running banking operations
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Usaa Customer Service

USAA - CRIMINALS

1.0
Details
DISABLED 71 YEAR OLD 34YR MEMBER (UNFAIR CHARGEBACKS) *After Merchants sent Refunds to cover mail fraud (no delivery) USAA TOOK ALL MERCHANTS REFUNDS CLAIMING THEY GAVE USAA CREDITS to allow Chargebacks Been fighting this DISHONEST COMPANY OVER 1 YEAR *NO USAA CREDITS HAVE BEEN FOUND NOW THEY * BLOCK ME ACCESS TO MY ACCOUNT Close account new card arrives USAA WAS HACKED AND MEMBERS MUST PAY
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Review
#1660687 Review #1660687 is a subjective opinion of poster.
Service
Usaa Banking Service
Pros
  • Used to care about 34 yr members
Cons
  • Usaa frauds members
Reason of review
Access/ activation issues
Loss
$5
Preferred solution
Full refund
Tags
  • Fraudlent Billing
1.0
Details
I had a credit card with USAA Federal Savings Bank for many years. Several months ago my card was stolen, and then used to purchase nearly $4000 worth of jewelry at a store I had never heard of. The bank sent me a text asking if I had authorized this purchase (no). At...
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1 comment
Anonymous
#1753589

Must be more to this story. You will have to keep fighting. Was this fraud by a family member?

Review
#1660238 Review #1660238 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Bad quality

USAA - I was a victim not the crimnal

1.0
Details
Someone was able to deposit a bugus check for 886.00 from a company that didn't even know these checks were stolen yet until the bank madee aware that this check was no good instead of giving me a chance to explain or investigate. They shut me access to my banking account the closed out any benefits the bank didn't even want anything to do with me as far as they were concern I was the criminal not the victim and than they take the money out so that I can pay for this fraudulent check.
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Review
#1658625 Review #1658625 is a subjective opinion of poster.
Service
Usaa Banking Service
Pros
  • Benefits for military
Cons
  • Poor actions of claims adjusters
  • Lack of compassion
  • Bad communication representative
Reason of review
Poor customer service
Loss
$95
Preferred solution
Let the company propose a solution
Tags
  • Bad Usaa
1.0
Details
This is the worst and stupidest bank I have ever seen...I AM DONE WITH IT!!! I have been making phone calls from my new number for the past 2 weeks and 2 weeks later; they detected fradulant activity because I called from a different number in the past.I can call from...
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2 comments
Anonymous
#1745376

Get a local credit union.

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Review
#1649052 Review #1649052 is a subjective opinion of poster.
Service
Usaa Banking Service
Cons
  • Inept
  • Customer service
  • Being hung up on
Reason of review
Access/ activation issues
Tags
  • Bad Usaa
1.0
Details
Can't access any money for easter weekend due to USAA computer problems... Due to USAA's internal network problem with their overdraft kicking in for no reason, I am about to go into the four day weekend without access to my checking account funds. Because of the...
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8 comments
Shakima
#1735928

Hackers leave me feeling infested by persitic fleas USAA like fever infested ticks sucking the last drops

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Review
#1517949 Review #1517949 is a subjective opinion of poster.
Service
Usaa Banking Service
Pros
  • Frustrating
Cons
  • Horrible customer service
Reason of review
Bad quality

USAA - Horrible Treatment of a Senior citizen

1.0
Details
My fater had ssi deposited like always they denied him acsess to his funds denied him to speak to upper mangement quoted a bunch of policies they never informed of basicaly stole his ssi
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Review
#1490749 Review #1490749 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Poor customer service
1.0
Details
USAA, are fraudulent group that uses military families to pretend that they are a part of the government. The commercials with the military families is a false and inaccurate campaign that lure young servicemen and women into opening up an account with this gang of...
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2 comments
Anonymous
#1561300

Lots of hype here but little actual information. If you son has a case, have him contact the Comptroller of the Currency.

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Review
#1356831 Review #1356831 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Problems with payment
1.4
Details
Used to be a good company but they are living off a borrowed reputation. One of the worst customer service experiences I have ever encountered. They claim to support veterans yet continued to openly support the NFL kneeling nonsense. Now i find out they sponsor "the...
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2 comments
Anonymous
#1530719

Wait, what? You are spending money based on where a company advertises? I'm going to need you to throw out just about everything in your house to go with your faux outrage.

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Review
#1315203 Review #1315203 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Poor customer service

Contact USAA Customer Service

Website:
www.usaa.com
Mailing Address:
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts

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USAA reviews
1.0
Details
Horrible company, they send me emails every week about their military affilate card and some special offers and after a few months i decided why not only to have my credit pulled and a auto decline for "max credit reached with usaa" WHAT? I only have 1 cc with a 6k...
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1 comment
Anonymous
#1466635

Bogus post with lies, just like Trump. Good riddance to you.

Review
#1236725 Review #1236725 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution