Usaa Auto Theft Claim Reviews

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I contacted metro while my wife contacted our insurance company, USAA. She was able to report the theft before I could report the crime as I was on hold 45 minutes before anyone took my information. It was another 4 hours before an officer arrived at 11pm to file the report. I was grateful that we were insured but still sickened by the loss. It's now been 8 weeks and counting. I have literally spent hours on hold attempting to get updates...
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  • Failure to process a claim after 8 weeks and counting
#898204