Product: Usaa Auto Loan Clear all filters (13 of 13 reviews match)
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I have been a USAA customer for 17 years, until my car was totaled by a teenager running a stop sign. Since that moment, USAA assessed more fees on my car loan final balance, and didn't disclose accurately the payoff balance. They also pulled my credit twice, affecting...
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Usaa Auto Loan
#1111784
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I applied for an auto loan with them I have my homeowners, auto insurance, and a credit card with this company. I have never been late not once. I know they have a right to deny you credit but I also feel that my being a longtime member and always on time should be...
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Anonymous
Anonymous

Credit decisions are based on your credit reports and credit score. Nothing to do with your past membership. Check your credit report for errors.

2.0
Product
Usaa Auto Loan
#1045500
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An hour on the phone and online to apply for an auto loan. However, I submitted the seller information as the persons name, not the LLC name on the title, my fault. So, USAA required me to go through the whole loan process again 12 hours after the first loan was...
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Usaa Auto Loan
I liked
  • Very polite customer service
  • Very polite customer service agents shackelled
I didn't like
  • Psudo
#1013564
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Where do I start? USAA has definitely gone down. I used to be an employee about 12 or so years ago and initially established my membership that way. I had to file Ch 7 bk back in 2005 due to unforeseen issues. Nevertheless, I included a credit card and a car loan from...
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1.0
Product
Usaa Auto Loan
#950569
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We've been USAA customers for over 50 years. We have checking accounts, savings accounts, credit card accounts, car and home insurance, and have financed at least 3 vehicles with them. We have ALWAYS been treated with courtesy and respect. USAA phone reps are...
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4.9
Product
Usaa Auto Loan
#945334
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USAA is very corrupt. Nothing they do to screw people out of money is an accident. In my case they paid me thr full Diminished Value I submitted in a compehensive report. In excess of $3000. Yer these theives stopped payment oncthe check telling me it wad a mistake....
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1.0
Product
Usaa Auto Loan
#913088
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I had been with USAA for over 10 plus years. The last three years they have taken a nose dive. I have removed all my business from them, ie: checking, savings, credit card, and finally my auto loan. The auto loan was the final straw. I had previously set up automatic...
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1.2
Product
Usaa Auto Loan
#825487
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I - and my entire family - have been a member of USAA since 1990. We depend on the services provided by USAA for nearly everything that is offered. Now, my oldest son, a 26 year old former Marine and current college student, has been completely screwed over by the...
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Anonymous
Anonymous

This also happened to me and they said the same thing to me. The only thing that is different is they did not repo my car. I've been a member for 17 years and the customer se...

Anonymous
Anonymous

Do you honestly believe that neglecting your financial responsibilities is somehow the fault of the financial institution? Really? He doesn't reconcile his bank statement? Whe...

2.3
Product
Usaa Auto Loan
#823677
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We have over $35,000 in USAA.My husband and I applied for a $20,000 car loan and we were rejected. Why?....because he went thru a horrible divorce 6 years ago and had to declare bankruptcy. They only looked at the one thing and rejected us. Never mind his credit score...
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Product
Usaa Auto Loan
#791543
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I am very dissatisfied with the service that I received from USAA's auto loan team yesterday as I have never experienced such service from USAA before. I called USAA said auto loan and an existing application. I was then prompted to enter in my member id or ss # (and I...
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Product
Usaa Auto Loan
#780596
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