Product: Usaa Auto Insurance Clear all filters (3 of 209 reviews match)
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USAA - My claim was closed/cancel with no payment or contact done.
USAA - My claim was closed/cancel with no payment or contact done.
USAA - My claim was closed/cancel with no payment or contact done.
USAA - My claim was closed/cancel with no payment or contact done.
USAA hit my car when attempting to get into my lane, BEHIND my car AFTER CROSSING EASTBOUND Manatee Avenue East (going NORTH...) from 45th St W to reach the MEDIAN and then get into Manatee Avenue W WESTBOUND. There were NO MORE LANES, of 2, to my left , to continue...
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1 comment
BrainyHumpbackWhale
#1671038

FE DE ERRATA Correction to " AFTER CROSSING EASTBOUND Manatee Avenue East (going NORTH...) " It should read " AFTER CROSSING EASTBOUND Manatee Avenue West (going NORTH...) " The whole situation happened in the WEST AREA of Bradenton, FL

Review
#1510509 Review #1510509 is a subjective opinion of poster.
Service
Usaa Auto Insurance
Reason of review
Problems with payment
Loss
$811
Preferred solution
Full refund

USAA - 24 years and not valued

1.0
Details
USAA - 24 years and not valued
USAA - 24 years and not valued
All My insurance after 24 years ....never missed any payments ever... credit card number stolen and account on auto pay. Dealing with disputes and so many issues to resolve... USAA never once personally called to ask for new card info. Cancelled me!! And now issued new/same policy 150% more... in less than 20 days. Not the same and looking for local personal alternatives who actually know me and care and take the time to call. Everyone busy with life ... they forgot who the customer is.
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Review
#1626306 Review #1626306 is a subjective opinion of poster.
Service
Usaa Auto Insurance
Pros
  • Old usaa
  • What they used to be
Cons
  • No empathy
  • That the reason i left was because of pricing
Reason of review
Pricing issue
Loss
$2500
Preferred solution
Price reduction
Tags
  • Auto insurance policy cancellation
2.0
Details
USAA - Dangerously Incompetent Company
I had been a loyal customer of USAA for 26 years and a most recent event in December changed all of that. While driving from California to Arizona, I hit a pothole and pulled my car off to the side of the road, about 25 miles west of Barstow, literally in the middle of...
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9 comments
Anonymous
#1642079

I was with USAA for 32 years. They were great in they early years, but recently it was just one *** after another.

I dropped them and recently they notified me I was going to get my Subscriber Saving Account refund of about $10k.

They *** that up too! I still have not received these funds.

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Review
#1002793 Review #1002793 is a subjective opinion of poster.
Service
Usaa Auto Insurance
Cons
  • Unwilling to apologize and make things right
  • Unprofessional
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts