Product: Usaa Auto Insurance Clear all filters (152 of 152 reviews match)
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I have been a client with usaa for nearly 20 years i had my Classic truck shipped from California to Minnesota and it was damaged by the shipper and Usaa says it is normal wear an tear. How many cars do you think a dealer would sell if they were all delivered to...
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Anonymous
Shafted and Screwed

We used USAA as well for years until we had an accident and filed a claim. They handled it badly and took 3 months to settle it. They did not pay fair market. We no longer use...

2.2
Product
Usaa Auto Insurance
#1175421
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USAA had it towed to an affiliated body shop. this shop didn't like how the first work was done so they redid all the repairs and finished the work before Thanksgiving. at this time, USAA informed me that I had a bill of $6000 for the repairs cause they paid for the...
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1.3
Product
Usaa Auto Insurance
#1163347
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Since September of last year, my fiance and I have had nothing but problems with USAA. It began after my sister and birth mother were involved in a terrible car accident which took my sister and put my mother in ICU for over 6 weeks, only to be sent home to die. I had...
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Anonymous
Anonymous

Sounds like you are asking for a lot and expecting others to pay the price. Get a local credit union account.

1.8
Product
Usaa Auto Insurance
I didn't like
  • Lack of compassion
  • Billing
  • Executive resolution
#1146144
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Box 79 Jackson, MS 39205-0079 Greetings, Reference your 18499 Please help me recover the $500 deductible from my insurance carrier, USAA (780088). This claim is for damage from a tree which fell from the property of Jeanette Lloyd, 905 North 7th Avenue, Columbus, MS...
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Anonymous
Anonymous

Now, what part of "deductible" do you not understand?

1.0
Product
Usaa Auto Insurance
#1139981
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I recently checked on my auto insurance policy for the next six months.I added a $10 fee for replacement fee.. So my policy went up $10 from last 6 months. I just got a bill from them with an almost $200 "Risk Assessment" fee for a 6 month policy; Which makes it almost...
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Anonymous
Anonymous

The secret on auto insurance: shop around. Try Amica Mutual.

1.0
Product
Usaa Auto Insurance
I didn't like
  • Auto insurance massive hike due to hurricane losses
#1112681
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I had many problems with USAA. I store my car every winter. When ever I changed storage status they would issue a new policy number, but the end date of the policy would not change. This had the effect of making other insurance companies think that I did not have a...
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Anonymous
Commissioner

"They are defiantly neck and neck with AAA as the worst thieves and scammers" HA ha ha ha!!!! -I never thought of that. Now days, when I'm hit by either USAA insured (which...

Anonymous
Anonymous

If you have trouble with both AAA and USAA, then the problem is YOU not them.

1.0
Product
Usaa Auto Insurance
#1110649
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I called and said my car didn't start because got water in it and then later withdrew my claim when they called me back.And the agent threatened me without ever seeing my car. I asked them to please save that tape and send me a copy of the transcript. That will be part...
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Product
Usaa Auto Insurance
#1102625
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After 30 years its looks like time to leave USAA. It took 2 hours and 3 dropped calls just to change an automobile policy for a recent move. Since I already paid for the last full 6 month term I asked they apply to the new policy. Nope, I have to pay the full 6 month...
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1.8
Product
Usaa Auto Insurance
I liked
  • What they used to be
I didn't like
  • Declining service
#1083671
Reply to reviews
If i was shopping for ANY service, I would NOT use USAA...I will stop my auto drafts and seek out another company to handle my needs...I have 3 cars with full coverage, 2 auto loans, and a 300k homeowner's policy with them as well as an additional flood policy....They...
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Anonymous
Anonymous

BBB ratings have really nothing to do with insurance companies. Check the AMBest rating for an insurance company.

Anonymous
Anonymous

Yet another bogus report. Get a life.

1.6
Product
Usaa Auto Insurance
I didn't like
  • Very poor business practices
#1061593
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When I initially signed up for auto coverage USAA cashed my check and never issued a policy. While trying to get that resolved they were attempting to sell me more insurance instead. A couple years later I called to review my rates because they were no longer...
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Anonymous
Anonymous

Yet another bogus report.

Product
Usaa Auto Insurance
I didn't like
  • Customer service i received
#1053779
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