Product: Usaa Auto Insurance Clear all filters (0 of 158 reviews match)
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My insurance renews in April. I get my new bill and its 40 bucks higher. Call to find out why. Some rude man tells me to "just suck ii up, we need to get our financial losses back from the hurricane, we had to psu out a lot of claims" yeah. Bye bye USAA..
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Anonymous
WhyYouLie

I don’t buy it.While the answer is likely true, that only applies to states affected by the hurricane. Insurance companies can’t balance losses from one state to another.I spe...

1.9
Product
Usaa Auto Insurance
#1248604
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My ex husband changed all the log in credentials, and stated he did so based on the advise of USAA. Whose telling a true story is not within a person rights and USAA is exempt from ptovidjng that info. So, thru can’t tell me whether or not they advised him to cut off...
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GoldenRuled14
OffbeatGoldenLionTamarin

That’s a better comment than anonymous’ reply to the veterans postal horiiible experience.Anonymous told him basically he was selfish and to get over it.Both responses uncarin...

GoldenRuled14
OffbeatGoldenLionTamarin

And I can understand why you hide anonymously.

Product
Usaa Auto Insurance
#1237950
Reply to reviews
My one-year experience with USAA turned out to be vastly different than what they depict in their touchy-feely ads. Their call-management system is a vast wasteland of confusing terminology and dead-end prompts. While I have encountered a few of their customer service...
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Anonymous
Anonymous

Bogus post, wrong on several counts.

Product
Usaa Auto Insurance
#1225169
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PLEASE, someone from USAA executive's team contact me, either Stuart Parker CEO or Wayne Peacock, President of Property and Casualty insurance. After many hours on the phone and online, customer "service" has not uploaded my documents submitted 3/6/18 and "has no...
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Anonymous
Anonymous

I have found their website to be very easy to use. Try that.

1.2
Product
Usaa Auto Insurance
I didn't like
  • Lack of knowledge
#1221970
Reply to reviews
I submitted everything to USAA. Their "appraisers" responded saying, with no back-up or reason, that the diminished values was a little over $1200 and that they were sending me a check. I felt slimed. They just want to act sweet and treat you like trash. My dad was in...
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Anonymous
Pookie

You’re a fool. Anyone in the insurance industry knows that DIV is near impossible to prove... and it’s your job to prove it not them. There’s a good chance your own insurer do...

Anonymous
Anonymous

Let them know that you will not settle without a lawsuit in Small Claims Court.

Product
Usaa Auto Insurance
#1199073
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In addition to leaving me freezing for 5 hours due to dispatch and idiot employees in a lockout situation.We had a car loan. We sold the car and sent a payoff check, overnighted and signed for. After two weeks they returned the check, refused to release title because...
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Anonymous
Anonymous

Strange, according to independent evaluations, this is one of the BEST companies. Too many false/bogus reviews on this website.

Anonymous
ScrewedbyUSAA

Hey I’d really like to talk to you further about USAA they are a joke.

1.0
Product
Usaa Auto Insurance
#1196803
Reply to reviews
I have been a client with usaa for nearly 20 years i had my Classic truck shipped from California to Minnesota and it was damaged by the shipper and Usaa says it is normal wear an tear. How many cars do you think a dealer would sell if they were all delivered to...
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Anonymous
Shafted and Screwed

We used USAA as well for years until we had an accident and filed a claim. They handled it badly and took 3 months to settle it. They did not pay fair market. We no longer use...

2.2
Product
Usaa Auto Insurance
#1175421
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USAA had it towed to an affiliated body shop. this shop didn't like how the first work was done so they redid all the repairs and finished the work before Thanksgiving. at this time, USAA informed me that I had a bill of $6000 for the repairs cause they paid for the...
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1.3
Product
Usaa Auto Insurance
#1163347
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Since September of last year, my fiance and I have had nothing but problems with USAA. It began after my sister and birth mother were involved in a terrible car accident which took my sister and put my mother in ICU for over 6 weeks, only to be sent home to die. I had...
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Anonymous
Anonymous

Sounds like you are asking for a lot and expecting others to pay the price. Get a local credit union account.

1.8
Product
Usaa Auto Insurance
I didn't like
  • Anything about customer service
  • Accountability
  • Executive resolution
#1146144
Reply to reviews

Box 79 Jackson, MS 39205-0079 Greetings, Reference your 18499 Please help me recover the $500 deductible from my insurance carrier, USAA (780088). This claim is for damage from a tree which fell from the property of Jeanette Lloyd, 905 North 7th Avenue, Columbus, MS...
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Anonymous
Anonymous

Now, what part of "deductible" do you not understand?

1.0
Product
Usaa Auto Insurance
#1139981
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