Product: Usaa Auto Insurance Clear all filters (155 of 155 reviews match)
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PLEASE, someone from USAA executive's team contact me, either Stuart Parker CEO or Wayne Peacock, President of Property and Casualty insurance. After many hours on the phone and online, customer "service" has not uploaded my documents submitted 3/6/18 and "has no...
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Anonymous
Anonymous

I have found their website to be very easy to use. Try that.

1.2
Product
Usaa Auto Insurance
I didn't like
  • Lack of knowledge
#1221970
Reply to reviews
I submitted everything to USAA. Their "appraisers" responded saying, with no back-up or reason, that the diminished values was a little over $1200 and that they were sending me a check. I felt slimed. They just want to act sweet and treat you like trash. My dad was in...
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Anonymous
Pookie

You’re a fool. Anyone in the insurance industry knows that DIV is near impossible to prove... and it’s your job to prove it not them. There’s a good chance your own insurer do...

Anonymous
Anonymous

Let them know that you will not settle without a lawsuit in Small Claims Court.

Product
Usaa Auto Insurance
#1199073
Reply to reviews
In addition to leaving me freezing for 5 hours due to dispatch and idiot employees in a lockout situation.We had a car loan. We sold the car and sent a payoff check, overnighted and signed for. After two weeks they returned the check, refused to release title because...
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Anonymous
Anonymous

Strange, according to independent evaluations, this is one of the BEST companies. Too many false/bogus reviews on this website.

Anonymous
ScrewedbyUSAA

Hey I’d really like to talk to you further about USAA they are a joke.

1.0
Product
Usaa Auto Insurance
#1196803
Reply to reviews
I have been a client with usaa for nearly 20 years i had my Classic truck shipped from California to Minnesota and it was damaged by the shipper and Usaa says it is normal wear an tear. How many cars do you think a dealer would sell if they were all delivered to...
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Anonymous
Shafted and Screwed

We used USAA as well for years until we had an accident and filed a claim. They handled it badly and took 3 months to settle it. They did not pay fair market. We no longer use...

2.2
Product
Usaa Auto Insurance
#1175421
Reply to reviews
USAA had it towed to an affiliated body shop. this shop didn't like how the first work was done so they redid all the repairs and finished the work before Thanksgiving. at this time, USAA informed me that I had a bill of $6000 for the repairs cause they paid for the...
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1.3
Product
Usaa Auto Insurance
#1163347
Reply to reviews
Since September of last year, my fiance and I have had nothing but problems with USAA. It began after my sister and birth mother were involved in a terrible car accident which took my sister and put my mother in ICU for over 6 weeks, only to be sent home to die. I had...
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Anonymous
Anonymous

Sounds like you are asking for a lot and expecting others to pay the price. Get a local credit union account.

1.8
Product
Usaa Auto Insurance
I didn't like
  • Billing
  • Accountability
  • Executive resolution
#1146144
Reply to reviews

Box 79 Jackson, MS 39205-0079 Greetings, Reference your 18499 Please help me recover the $500 deductible from my insurance carrier, USAA (780088). This claim is for damage from a tree which fell from the property of Jeanette Lloyd, 905 North 7th Avenue, Columbus, MS...
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Anonymous
Anonymous

Now, what part of "deductible" do you not understand?

1.0
Product
Usaa Auto Insurance
#1139981
Reply to reviews
I recently checked on my auto insurance policy for the next six months.I added a $10 fee for replacement fee.. So my policy went up $10 from last 6 months. I just got a bill from them with an almost $200 "Risk Assessment" fee for a 6 month policy; Which makes it almost...
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Anonymous
Anonymous

The secret on auto insurance: shop around. Try Amica Mutual.

1.0
Product
Usaa Auto Insurance
I didn't like
  • Auto insurance massive hike due to hurricane losses
#1112681
Reply to reviews
I had many problems with USAA. I store my car every winter. When ever I changed storage status they would issue a new policy number, but the end date of the policy would not change. This had the effect of making other insurance companies think that I did not have a...
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Anonymous
Commissioner

"They are defiantly neck and neck with AAA as the worst thieves and scammers" HA ha ha ha!!!! -I never thought of that. Now days, when I'm hit by either USAA insured (which...

Anonymous
Anonymous

If you have trouble with both AAA and USAA, then the problem is YOU not them.

1.0
Product
Usaa Auto Insurance
#1110649
Reply to reviews
I called and said my car didn't start because got water in it and then later withdrew my claim when they called me back.And the agent threatened me without ever seeing my car. I asked them to please save that tape and send me a copy of the transcript. That will be part...
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Product
Usaa Auto Insurance
#1102625
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