Product: Usaa Auto Claim Clear all filters (54 of 54 reviews match)
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I've been working with USAA as well as Kia Finance when I finally got home and reported  car was stolen I spent weeks on the phone with the claims adjusters with USAA, Kia finance and the West Palm Beach auto theft task force. My claims adjuster "Darlene" went on...
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Anonymous
Thompson

Get copies of ALL the Police Reports, get off the phone and put this in writing. You need to write emails so you have a record of the contact.Go over to Elliott.Org Christophe...

Anonymous
Anonymous

Sounds like you are not good at the KISS system. Not sure what to do or what advice to offer at this point. Did you have any equity in the car when it was stolen?

1.2
Product
Usaa Auto Claim
#1117024
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USAAs response was to delay the medical payments more than 6 months after the accident for both of us. In the mean time, I lost my job because I couldn’t function due to the severe pain I was in. Then while “investigating” my claim for medical payments, they...
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Rocky2017
Rocky2017

They lie very well when it comes to getting your business BUT their customer service sucks when you need them. Do like me and never use their services again. Don't beg a com...

1.0
Product
Usaa Auto Claim
#1116797
Reply to reviews
I called usaa and they were taking no furter action against the tow company for leaving us there for 5 hours. This is unsat, tow companies need be held accountable and if not terminate there services. Do not leave people stranded on the side of roads for unsafe...
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Product
Usaa Auto Claim
#1114897
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I was in an accident with a usaa insured he rear ended me. damage was to the right rear of my 13 Silverado 2500HD included was the bumper, bed, tailgate, and exhaust. they paid to repair the bumper, bed, tailgate and the obvious bend in the exhaust above the rear axel....
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1.0
Product
Usaa Auto Claim
I didn't like
  • I hope i never have to deal with them again
#1111382
Reply to reviews

Usaa - Unbelievable
Usaa - Unbelievable
Usaa - Unbelievable
I sent my photos to USAA, but was told by a claim representative my photos and the accident report 'don't match up'. Don't match up?! I didn't know how to respond to that as I don't own another Lancer, and reading the accident report, it was vague and impossible to...
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Anonymous
Anonymous

You will also have to go to court to have the ticket dismissed. That seems absurd that they ticketed you. Get going.

Product
Usaa Auto Claim
#1107811
Reply to reviews

My son's car got caught in the Texas Flood, now they lied about what they would pay him.This company is a farce! Don't believe anything they say about taking care of you. Buyer beware...Texas has very weak laws on protecting consumers. We are contacting an attn. to sue...
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Anonymous
Anonymous

Yet another bogus report.

Product
Usaa Auto Claim
#1095807
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The past year we have bought been involved in two accidents that were not our fault we went through USAA and they lowballed us and talk for months after stealing our car refusing to tell us where it was we we went and finally got them to release it to the other...
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Anonymous
Bobby

At no point in this rambling, incoherent post did anything make sense. What the *** is your problem? Don't blame your inability to understand any basic insurance concepts on U...

1.0
Product
Usaa Auto Claim
#1087447
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Was in a no fault accident, rear-ended by some fool. USAA wants me to pay the deductable instead of getting it out of the other company....and, even if they do they are going to drop the value of the care 1000.00. USAA sucks. The most expensive Ponzi scheme going at...
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Anonymous
Travis

You are mad they want you to adhere to the policy you bought. You're mad you pay a deductible you selected? Are you brain damaged? If you don't want to use YOUR coverage file ...

1.7
Product
Usaa Auto Claim
#1078803
Reply to reviews

USAA customer totaled our car. Initially cordial and all of a sudden once they determined no one was hurt it was like they flipped a switch. Tried getting someone to call back took days and adjuster assessment for vehicle was low. Unbelievable interaction with every...
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Anonymous
carmen sette 101st air born

usaa is not top rated so this anonymous can even put their name out and there is no independent professionals and if there is put the name of these professionals you can't bec...

Anonymous
Anonymous

Another bogus report. Many of the online reviews are false. USAA is top-rated by all of the independent professionals.

1.0
Product
Usaa Auto Claim
I didn't like
  • How i was treated after determining no one was hurt
  • Replacement estimate was low
  • Rental car needed return although 10 days to get paid
#1074201
Reply to reviews

Usaa - LIES
Been a customer service for USAA for a long time never needed them but because of their commercials I felt and promoted a sense of security and protection to my family like no other, what a lie... Family was in a accident, poor initial customer service focused on...
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Anonymous
Dave Spits

Stuart Blain Parker16 DE Zavala PLShavano tx

Anonymous
carmen sette

Stuart blain parker CEO of USAAHome Address16 DE Zavala PLShavano park TX

1.0
Product
Usaa Auto Claim
I liked
  • Commercials
#1059874
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