Usaa Auto Claim Reviews and Complaints
Usaa Auto Claim Photos
- General customer service
- Attentiveness to detailed needs of customers
USAA in Martinsburg, West Virginia - Garbage Customer service
- Customer service and insurance assesments
Update by user May 04, 2017
I give up! It isn't worth getting upset about any longer.
The claims people are a bunch of discourteous, unhelpful people and are immovable in their disdain for members. I'm moving on and, when it becomes possible, moving my insurance after 46 years of formerly...
- Old usaa
- New usaa
USAA's service has gone down, down, down
- Professionalism of people on phone when call with problems
- Assigning adjusters in different time zones
- Almost every aspect of handling auto insurance claims
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