Product: Usaa Auto Claim Clear all filters (0 of 74 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Did not speak to an assigned USAA adjuster until 4 days later and that was after calling them. USAA had my brother who is not even on the same policy as being the driver. Rear end accidents are almost always the fault of the rear driver. There are exceptions. USAA...
Read more
1.0
Product
Usaa Auto Claim
#1412793
Reply to reviews
My car was in an accident the same day they towed my car to their partner shop (Big Mistake) I haven’t seen my car since and a week later after me calling and asking about my car some adjuster calls me and tells me they don’t think the damage under my hood was caused...
Read more
1.1
Product
Usaa Auto Claim
#1361544
Reply to reviews
Thought it wasn't going to be a big deal, USAA pays us off repair estimate less deductible. Then the repair shop tears into her Volvo and the cost about doubles. Well, USAA decides the car is a total and offers us to go to their website to review the settlement. We do...
Read more
Product
Usaa Auto Claim
#1337774
Reply to reviews
I gave them 14 years of service when i finally needed their help with an accident they tried to help the other party involved in accident with medical billing but wouldn’t help me. On top of this when i got into another small accident they cancelled and wouldn’t assist...
Read more
Anonymous
JJ

I am not an auto adjuster, but I don't believe an auto insurance policy covers medical costs for the party who buys it. They will cover the injured party damaged auto and/or m...

Anonymous
Mr. E. E. Newman

Your post isn't very clear. They paid the other party's injuries but not yours? Why? And a technical issue prevented them for helping with an entire claim? Or for one thing, a...

1.7
Product
Usaa Auto Claim
#1317416
Reply to reviews
Show

Usaa - Still waiting

Hit by one of their insured jult 1st they fixed my car no problem but not have not meet the settlement demand according my lawyer. Maybe we will have to go to court I heard they are such a great company im not seeing it right now.
1.4
Details
Customer service
Diversity of Products or Services
Reliability
Value for money
Website
Product
Usaa Auto Claim
#1308342
Reply to reviews
USAA should not be allowed to sell car insurance in the State of Florida
Follow Up I am making a formal complaint about a claim I have with USAA Auto Insurance Company. Background On May 23, 2018 , my car (2008 Ford Mustang), was struck in Jacksonville, FL. The driver of the other vehicle was charged with running a red light and was insured...
Read more
Anonymous
Zamboni

So you had your vehicle repaired before they approved any repairs and now you’re mad they aren’t going to do what you want? In your mind whatever you want should be covered? B...

Product
Usaa Auto Claim
#1304025
Reply to reviews
My opinion, USAA should not be allowed to sell insurance in Florida
June 24, 2018 I am making a formal complaint about a claim I have with USAA Auto Insurance Company. Background On May 23, 2018 , my car (2008 Ford Mustang), was struck in Jacksonville, FL. The drive of the other vehicle was charged with running a red light and was...
Read more
Anonymous
Anonymous

Contact your insurance company and see if they can get the other drivers' insurance moving.

Anonymous
secretsquirrell

I too am battling with USAA. I had a not at fault accident with a lady crossing 3 lanes of traffic from a turn lane with no arrow. She spun around and hit another vehicle whic...

1.0
Product
Usaa Auto Claim
I didn't like
  • Failure to process claim and return phone calls
#1287765
Reply to reviews
Was insured by usaa from 16-28. Very Near fatal car crash in maryville, tn. Unconscious for 45 mins. No cat scan, xray or treatment, left to sleep in the grass outside hospital. Rear end collision 9-11, involving a muslim. Ruptured several discs in my neck. No...
Read more
Anonymous
Mary Ann Hyder

What does "it involves a Muslim" have to do with anything? Your incoherent, race based rant does not belong here. Seek help from the hospital patient advocate or the agency th...

Anonymous
Anonymous

Too crazy to credit. Hospital treatment has nothing to do with USAA. Where to go with this? Not sure from this rant.

Product
Usaa Auto Claim
#1273989
Reply to reviews
Her neurologist is recommending a milogram to identify the source of the problem but USAA is refusing to allow her to have the test because their 3rd party doctors (who don't even see you in person) claim it is unnecessary. She has been in chronic pain for 6 months...
Read more
1.0
Product
Usaa Auto Claim
I didn't like
  • Not professional
#1266691
Reply to reviews
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Car hit in parking lot. Almost 2 months later and no payment. Rude claims investigators and incompetent claims handlers. Treat you like a criminal while they continue to take my premiums and no coverage evidently. Violated AR state law on notice of claim acceptance or...
Read more
Anonymous
Zamboni

What’s it like to be an idiot. How’s that DOI complaint going? Those letters you showed us ARE the acknowledgement. The status letter they sent you (twice) is why they have mo...

Anonymous
WhyYouLie

Wait so you state no claim acknowledgement but I litereally see 2 letters they sent you the day you filed it in your phone photos.What are you smoking?

1.0
Product
Usaa Auto Claim
#1238545
Reply to reviews