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1.0

Been a customer for 7 years and I'm done. I just started a new job at the very end of the pay period so my first check was a whopping $240.

I deposited into my account through the app which I've always done with previous jobs, and they put an 8 day hold on my funds. After calling and explaining that I need to buy food and gas so I can get back and forth to work, the rep was useless. No help at all. In all seriousness, *** you USAA.

An 8 day hold on $200 is unheard of. As soon as this clears I'm taking my whopping $200 out and closing my account.

Burn in ***. You and all your AA and NA call center reps.

Reason of review: Problems with payment.

Location: Boca Raton, Florida

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