Usaa Account Reviews with Media
What happened? What can we help you with?
Cons
No items
Pros
No items
Clear all filters
(2 of 78 reviews match)
Product:
Ostensibly a member-owned association, USAA provides insurance and financial services to current and former US military, as well as their families. I have been a USAA member for more than four decades. Reinforcing the bevy of negative comments at...
View full review
Review
Product
Usaa Account
Cons
- Dishonesty
- Lack of constructive responsiveness
- Fraud
Reason of review
Poor customer service
Loss
$4675
Preferred solution
Stop coercing response to the intrusive survey
Tags
I am a retired military veteran and a USAA member for more than 10 years. On April 27th, I got a text message from USAA that my credit card limit had been increased. Later that day, my wife tried to use the card, but it declined. I called the bank to find out why and...
View full review
2 comments
We’re going through similar. Accounts linked are now all frozen due to fraud and they’re wanting to hold us liable because they used our logon info and got onto our account. Deposited 2 fraud checks which USAA made most of funds immediately available, so they got the banks money, our money and they say we owe them for the money they released to the crooks.
View more comments
Review
Product
Usaa Account
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
USAA has asked me these same intrusive questions 3 times now. They are about to lose another customer.