Product: Usaa Account Clear all filters (2 of 78 reviews match)
filters
Product:
1.0
Details
How CEO Stuart Parker and his staff defrauded and stole from me. And why a rotting USAA, once the epitome of integrity and customer service, is likely to betray your trust, too.
How CEO Stuart Parker and his staff defrauded and stole from me. And why a rotting USAA, once the epitome of integrity and customer service, is likely to betray your trust, too.
Ostensibly a member-owned association, USAA provides insurance and financial services to current and former US military, as well as their families. I have been a USAA member for more than four decades. Reinforcing the bevy of negative comments at...
View full review
6 comments
Anonymous
#1695279

USAA has asked me these same intrusive questions 3 times now. They are about to lose another customer.

View more comments
Review
#1323245 Review #1323245 is a subjective opinion of poster.
Product
Usaa Account
Cons
  • Dishonesty
  • Lack of constructive responsiveness
  • Fraud
Reason of review
Poor customer service
Loss
$4675
Preferred solution
Stop coercing response to the intrusive survey
Tags
  • Lies
USAA stinks
I am a retired military veteran and a USAA member for more than 10 years. On April 27th, I got a text message from USAA that my credit card limit had been increased. Later that day, my wife tried to use the card, but it declined. I called the bank to find out why and...
View full review
2 comments
Anonymous
#1614718

We’re going through similar. Accounts linked are now all frozen due to fraud and they’re wanting to hold us liable because they used our logon info and got onto our account. Deposited 2 fraud checks which USAA made most of funds immediately available, so they got the banks money, our money and they say we owe them for the money they released to the crooks.

View more comments
Review
#1266820 Review #1266820 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Poor customer service

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts