Product: Usaa Account Clear all filters (77 of 77 reviews match)
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Usaa Account Review

After sitting on the phone for 1.25 hours yesterday to have my account unlocked... having dinner the following evening... and went to pay the bill and account is locked again... long wait outside on hold while USAA attempts to figure out they're mistake... let alone the embarrassment of having your card rejected... I WILL BE CLOSING MY ACCOUNTS WITH USAA TOMORROW. SSG JAMES CARR
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Review
#858265 Review #858265 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Poor customer service
I have tried to call USAA but because my account is still a security risk I cannot get through to them. I do not have my phone for their texts, I do not have a credit card. I was left on hold nearly three hours and still was not helped as they asked me to hang up. I...
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Review
#813120 Review #813120 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Damaged or defective
They told me after i opened an account and they assured me it would not be a problem that I could not deposit money through my phone. So now the only way for me to transfer money into my account is to drive 2 hours away.... They they told me that if i wait 6 months...
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Review
#759557 Review #759557 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Not as described/ advertised
1.0
Details
I called than asked if i deposited this nice size check i have, if it would be cleared the nexted day. She said yes. I then deposited the nice size check that my worked put up for me sense ive been out of work for the past 2 months. I was to used tgis check to pay of...
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1 comment
Anonymous
#1083157

you did something wrong think back

Review
#754586 Review #754586 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Problems with payment
1.0
Details
Been a customer for 7 years and I'm done. I just started a new job at the very end of the pay period so my first check was a whopping $240. I deposited into my account through the app which I've always done with previous jobs, and they put an 8 day hold on my funds....
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Review
#752224 Review #752224 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Problems with payment
1.0
Details
I have had a horrible experience with Usaa after 8 years of being a customer they have been holding my funds in my checking account for 7 days due to suspicious activity only I didn't report anything so if is suspicious its internal. I wasn't able to get any money out...
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1 comment
Anonymous
#1072716

If you are the same person who went through seven debit cards, I can see why they are thinking "suspicious activity".

Review
#742943 Review #742943 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Problems with payment
I received a letter dated November 4, 2015 from USAA saying that after 44 years I must prove by December 2, 2015 that I was in the military or my “access to eligibility based products may be disrupted”. I did apply for a DD 214 online but was told to wait 90 days...
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Review
#732299 Review #732299 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • Reproove Eligibility
I have a small Health Saving Account (HSA) at USAA. My wife had a larger one with another bank and they were transferring to another bank we contacted USAA at their direction liquidated the HSA. In fact I had someone with USAA investments on the line. I was told that...
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2 comments
Anonymous
#1235174

USAA doesn't offer a health savings account!

Review
#727554 Review #727554 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Order processing issue
Tags
  • Poor Investment Assistance
1.0
Details
I hate USAA. I used to very pleased with them, they were always helpful and polite and went above and beyond. Within the last year or so I have noticed a significant decline in customer service. They used to be so easy to deal with. Earlier this year we purchased a...
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1 comment
Anonymous
#1056562

I hate their guts. I had a credit score of 818. I paid off $20K in debts to them in 18 months. Instead of my credit score going to 830 or so, they immediately shut down my cre...

Review
#682145 Review #682145 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Poor customer service

USAA - Review in Loans and Mortgages category from Mountain View, California

VA disability income is SUPPOSEDLY protected from garnishment from simple debts, right? WRONG!!! Im not talking about child support or federal debts, I'm talking about the type of small debts that we all have! If you are a veteran and receiving VA disability, DO NOT transfer ANY of your disability income into any of your accounts that the disability income is not being directly deposited into. So if your VA disability is deposited into your checking, do not transfer that money into your savings account. That money is not protected from garnishment. It's a loophole they use and USAA will not protect your va disability, nor will they explain this to you!
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Review
#678649 Review #678649 is a subjective opinion of poster.
Product
Usaa Account
Reason of review
Problems with payment