Same thing happened to me with USAA....We just moved to Montana...I was told that I would not be able to renew my policy because of a Bankruptcy three years ago....Makes not sense because I have changed the policy before and had no problems. I am very dissappointed and plan on elevating this higher.
Oh I was told that a supervisor was in a meeting and he would call me back in 15 min....it has been over 30!!!! USAA is starting to suck in my mind. If I can not get this resolved I may get a lawyer and go that route.
For a company that markents themselves to military they sure are slipping.
Location: Great Falls, Montana