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My son had USAA auto ins. He passed away July 27 2016.

He left a 3 month daughter. USAA was notified of his death. Wouldn't you know it USAA in less then a month we were notified that USAA is in the process of suing his estate for the total amount of his insurance contract. He was 22 years old and had nothing to his name.

Blood suckers. Never use them.

I used to have USAA however tat changed when they wouldn't lower my home ins. My mortgage is for 298.000 but because my home is 220 years old they would only insure it for 880,000.

I just needed the to cover the loan but they wouldn't change the amount to the customers request.

Reason of review: Poor customer service.

Location: Washington, District Of Columbia

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Too difficult to figure out what you are asking.

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