2 comments
Not resolved

2/25 their insured hit us from the rear at 60mph....I had to obtain the police report because their driver was not truthful about how the loss occurred.Now on 3/7 I have the first call from them....when they made a low ball offer on my car and advised I have 3 days to return the rental...even though I have no $ to purchase a new vehicle.

DONT USE THIS COMPANY. GUESS I WILL RETAIN COUNSEL TO FILE SUIT FOR CAR DAMAGES AND INJURIES. TELLING EVERYONE I KNOW ABOUT THIS INCIDENT. PLEASE TELL EVERYONE ELSE YOU KNOW TOO!

AND YES WE ARE INJURED AS WELL.

Aggravated does not begin to describe my current state of mind.Will file department of insurance complaint as well

Review #1018081 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Usaa?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Texas, United States #1323792

I was hit by one of their insured which is at fault, and now they try to tell me I'm at fault even with proves???

Anonymous
Buffalo, New York, United States #1303037

I have USAA and their customer service is terrible with their own customers as well! After being a member for 16 years +, I am shopping for new auto and home insurance!

You May Also Like

Usaa - Dangerously Incompetent Company Usaa "I had been a loyal customer of USAA for 26 years and a most recent event in December changed all of that. While driving from California to Arizona, I hit..." Read more NACA is the BEST mortgage product in the industry by FAR! Naca "I reviewed on here last year after I closed(March 2015)... but I feel this organization is easily worth writing another review for. First I will start with the numbers of..." Read more Lending Club - Review in Loans and Mortgages category  from Santa Ana, California Lending Club "I am so hurt. I had an emergency and had to relocate me and my children and applied for a loan and was approved even though I was uncomfortable with..." Read more Onemain Financial - 'MOM' Onemain Financial "Having aFinancial problem,,,Like many,,,mine was a little different,,,Having to work til I was 69.in order to get my full retirement ..from the Railroad,,,combined with,,I making a must decision,,,but not wanting..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more Smartstyle wrecked my daughters hair Smartstyle "I showed the stylist 2 photos of how I wanted my daughters hair cut. (Shes 3) By all appearances he paid zero attention to me or the photos. (Cute little..." Read more Levin Furniture - Leather scratches too easily and arm is falling off recliner Levin Furniture "Purchased in 11/2015 to replace fabric sofa, loveseat and recliner. Spent over 4K on all Total with $700+ custom order recliner to match. Recliner left arm is put together with..." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more