2/25 their insured hit us from the rear at 60mph....I had to obtain the police report because their driver was not truthful about how the loss occurred. Now on 3/7 I have the first call from them....when they made a low ball offer on my car and advised I have 3 days to return the rental...even though I have no $ to purchase a new vehicle.
DONT USE THIS COMPANY. GUESS I WILL RETAIN COUNSEL TO FILE SUIT FOR CAR DAMAGES AND INJURIES. TELLING EVERYONE I KNOW ABOUT THIS INCIDENT. PLEASE TELL EVERYONE ELSE YOU KNOW TOO!
AND YES WE ARE INJURED AS WELL.
Aggravated does not begin to describe my current state of mind. Will file department of insurance complaint as well
Product or Service Mentioned: Usaa Auto Claim.
Reason of review: Order processing issue.