I'm a 50+ year member and they have gone down the tubes. I can't take my business elsewhere fast enough.
They say that they mailed my mandatory withdrawal IRA check in the amount of almost $2500 dollars 8 months ago and I still haven't received it.
A supervisor that called me today actually had the temerity to call me a liar when I upbraided him for not doing any research into the matter. They have demonstrated to me gross incompetence.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.