USAA - They are LIARS! Horrible customer service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New Reviewerfirst of all I am not allowed to talk to a supervisor! Every time I call they ignore my request to talk to a supervisor, when they cant give me a straight answer!
Their client totalled MY car, and admitted it was their fault! I have CANCER and NEED a car to get back and forth to chemo, Dr.s appt. and surgery soon! they keep screwing up my claim and promising me a check!
they have ALL my paperwork and I STILL. cant get my money! All I get it it will be a few more days now. nothing I can do, evwn though the last peraon told me that as soon as it was received I would be over nighted a check immediately!
You couldnt pay me enough to use this insurance! And I have a son in the Navy!
Reason of review: Poor customer service.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
A sure way to NOT get what you want is to demand a supervisor. Bad plan.