State: Texas City: San Antonio Product: Usaa Homeowners Policy Claim Clear all filters (3 of 15 reviews match)
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1.0
Details
USAA Insurance-Despite the "WE CARE" About our Veterans-like me, present with their commercials we are all flooded with, when it comes time to file a claim in good faith, they will screw you, and basically call you a liar. 2 months ago, we had severe weather tear the...
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Review
#1366074 Review #1366074 is a subjective opinion of poster.
Service
Usaa Homeowners Policy Claim
Cons
  • Totally unfair claims people
  • Incompetent employees
  • Feeling alone to deal with merchant
Reason of review
Poor customer service
Loss
$3500
Preferred solution
pay the fair value of my claim
Tags
  • Insurance tactics
  • Usaa Not Nice
1.0
Details
USAA held the Homeowners Insurance policy on my Mother's house. My Mother was murdered in her kitchen and there was damage to the floors and cabinets from the blood. USAA initially refused to pay the claim based on that the damage was "intentional." The damage they...
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Review
#1094623 Review #1094623 is a subjective opinion of poster.
Service
Usaa Homeowners Policy Claim
Reason of review
Bad Faith
Loss
$4590
Who would have thunk a nightmare like this could happen when you contract with a company like USAA, which has been the insurance company of choice for all of our needs for generations in our family. It's hard to reach anyone, the phone hold times, leaving phone...
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2 comments
Anonymous
#1295162

I don't now know your policy with USAA, they may or may not have some coverage for mold abatement. If they do not you are going to have to get the repairs done form your own p...

Review
#1007468 Review #1007468 is a subjective opinion of poster.
Service
Usaa Homeowners Policy Claim
Reason of review
Order processing issue

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9800 Fredericksburg Road
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