Update by user May 04, 2017
I've given up dealing with them. It seems to be only the claims department as other people seem shocked that they are handling claims in such a cold-hearted manner with long-time members. They are just getting too big and when you expand your customer base beyond your...
- Convenience of having all accounts with one bank
- Customer service
USAA scamming peopel with "teaser" rates that no one every qualifies for.
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