State: District Of Columbia City: Washington Clear all filters (15 of 973 reviews match)
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My son had USAA auto ins. He passed away July 27 2016. He left a 3 month daughter. USAA was notified of his death. Wouldn't you know it USAA in less then a month we were notified that USAA is in the process of suing his estate for the total amount of his insurance...
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Anonymous
Anonymous

Too difficult to figure out what you are asking.

#914349
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As a valued member of usaa for 9 years, I decided to research financing a home loan through them. I called to get information only. Spoke with Brian broker number 1048239. Placed him on hold for two minutes to take another call. When I came back he had run my credit...
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#495945
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I was hit in the parking lot while leaving work. I was in the main thruway out when a USAA member drove full speed through the parking lot and hit the front of my truck carrying us across the thruway, up the curb and into a handicap spot. She did not slow down or look...
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Anonymous
Anonymous

100% disabled Vietnam vetSaw all the ads about how USAA helps vetsUsed them for my mortgageWorst decision everDue to their incompetence closing pushed out 2 monthsNow after 3...

Anonymous
insurance man

You can opt for an independent appraisal in the truck....if the truck is worth more, they will agree to that, if it is worth less, well too bad.....the storage fee will be th...

Product
#353927
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Be aware once you open a joint Account with them your spouse can take out loans with you as the co signer with out even giving you a call or email!!!! My soon to be Ex took out a $ 12,000 loan while I was out of state..electronically & Never told me, nor did USSA.He...
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#340232
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USAA is terrible!!! If you have to deal with them for a mortgage, don't! The mortgage processor and the underwriters act as if it's their money. They don't not return calls, emails and so you never know what's going on. We were constantly asked to send...
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Anonymous
kristie

After playing the usaa game, jumping through hoops trying to get all the letters they wanted they always needed something else. They said that my husbands employment letter wa...

Anonymous
Hardy York

Seriously? I thought this was a promising buy mortgage leads company but looks like they are in deep mortgage problems themselves. Geez. It\\\'s getting harder to trust any re...

#335144
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They blocked my account. They have to review my accout. for what its my money i should be able to spend it the way i want.. when i want. How i want.... they are not helping me they are hurting my. I have a small business and i can not work now because all my money i...
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Anonymous
***ed vet

I agree. I tried to get home owners insurance through them and they said no. They said they are not writing policies in my area. So much for their slogan"we know what it means...

Anonymous
Bob

So you\'re using a individual consumer checking account for business purposes? Good job, dude.

#321757
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USAA is a terrible organization that has no care for it's customers and their families. I recently went TDY for several weeks. Prior to my departure, I added a debit card for my wife (who is a foreign national new to this country). We also recently had our first...
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Anonymous
Motheroffour

:( USAA used to take pride in taking care of their customers-pretty much since their member expansion a few year ago-they could not care less! It is a shame-I\'m taking my bu...

#320511
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I have an auto claim against USAA for an auto accident in which their policy holder was at fault. They are INCOMPETENT at best and heartless at worst. They are rude, inavailable, give conflicting information and are pretty much unethical at every turn. I had to hire...
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Anonymous
Anonymous

They were pretty awesome to me. I'm not sure how this recent accident is going to settle, but I have a lawyer trying to hound them for me.

Anonymous
katty

My car accident was June 4th 2014, and the adjuster claims that she hasn't received our police report which I know for a fact is a LIE.... here it is September and I still hav...

#306540
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This company hides under the uniform. They use it as a way of luring in good customers, veterans. I had auto and home insurance with them and never had a claim. They treat me like *** because I owe them 2,000 dollars in credit card balance. They told me it was settled...
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Anonymous
steve

maybe if you paid your bill then you wouldnt be in this mess. You ad an agreement to pay the charges on your cc when you got it, and people like you screw it up for all the re...

Anonymous
bob

usaa is a great company

#292166
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USAA was the insurer of a motorist who collided with my car. Their driver was at fault, per the police report. USSA took no action citing their insured's non communication of his responsibility. They took no action and never communicated voluntarily. I processed...
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Anonymous
Accident victim!!

Very ruthless company..surprises me how they are stealing from innocent people and getting away with it.

#291822
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