Usaa - Scarlet letter
Was poisoned by Agent Orange during Vietnam and ended up with cancer and severe heart disease, no fault of my own.I was unable to work since I am now 100% combat disabled so I was forced to file a bankruptcy, USAA soon issued the scarlet letter.
I paid off my house and second mortgage with them and kept paying on my RV and AUTO but was shut out of the ability to log on to my membership.
I can't get auto insurance and have been told that I am not the type of person they want as a member (I guess because of my constant calls to find out why I could not log on.) 45 years of membership gone and a true understanding of USAA and it's goals is what I received for those years.I now have my house ($400,000.00,) cars, investments and insurances with other companies.
Reason of review: Poor customer service.