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Was poisoned by Agent Orange in Vietnam and developed many illnesses including cancer and severe heart problems.Could not work anymore and became 100% combat disabled at which point was issued the scarlet letter from USAA for missing two payments even after I discussed my issue with them.

I was a member for over 45 years and then was locked out of my ability to log on to accounts and was told "maybe you are not the type of person USAA wants as a member." Nothing would or can change their opinion. Paid of my house and cars with them and never looked back.

Have called them many times and still get the same responses.I was shocked at the way they handled this and hope it won't happen to anyone else.

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