USAA Reviews and Complaints
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USAA - Worst bank ever!!
USAA FROZE MY CHECKING AND SAVING ACCOUNT WITHOUT NOTIFYING ME I CAN’T ACCESS ANY OF MY FUNDS !!!
Review
Product
Reason of review
Poor customer service
USAA - Cancel auto insurance
Moved to Mexico and don’t drive.
Review
Service
Cons
- Clueless operators
Reason of review
On hold on the phone a long time
Preferred solution
Cancel auto insurance
Tags
USAA - Unable to access funds in account
I opened a checking account online and did the whole uploading my ID for verificarion and funding of my checking and savings accounts back in June. To this day, 4 months later, I STILL have not been able to use the debit card i was issued, or even make online purchases. Ive called numerous times, and each time im told They're waiting on me to upload my drivers license to verify. IVE ALREADY DONE THIS. Im tired of being transfered from specialist to specialist without anything eig resolved. I want my money out of this damn account and closed at this point. I now see why they have such *** reviews.
Review
Product
Cons
- Horrible experience
Reason of review
Access/ activation issues
Loss
$50
Preferred solution
Let the company propose a solution
Tags
USAA - Freezing accout on disability
Update by user Sep 30
over 10 dollar fee and money
Original review posted by user Sep 30
I was trying to get a loan to get my bills together. The company e-loan wrote $200.00 on my account and I browsed $75.00 a dollar from the company called Dave so I can eat.they took the money and froze the account on me. I am disabled were I need eat to stay off a machine that cleans the blood. I did know the company spams me. so know I am going to starve this month.Review
Product
Pros
- Good insurance and rental insurance
- Frustrating
- Watch the bussiness and tranaction
Cons
- Spotty customer service
- Attentiveness to detailed needs of customers
- Watch the bussiness and tranaction
Reason of review
Checking with company first.
Loss
$202
Preferred solution
Full refund
Tags
I tried to exit out of a McDonalds' drive-thru lane. McDonalds' had placed a large concrete block with no vertical markers indicating it's presence to drivers, yet it was just tall enough to do damage to my bumper. The drive-through lane was packed with cars, so the...
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Review
Service
Pros
- Website
Cons
- Usaa frauds members
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
My car was deemed a total loss on September 18th, 2019 and my husband and I accepted the amount. Paperwork was sent via email that same day. The next day the notary would'nt stamp it because it was blank, so my husband contacted USAA claims department to get more...
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USAA in Dallas, Texas - Pay bill
I’m not mad the app took me there to pay my bill
Review
USAA in San Angelo, Texas - Update Insurance Poicy and Add a New Driver
Aided with the items listed above proficiently and professionally
Review
USAA - CRIMINALS
DISABLED 71 YEAR OLD 34YR MEMBER (UNFAIR CHARGEBACKS) *After Merchants sent Refunds to cover mail fraud (no delivery) USAA TOOK ALL MERCHANTS REFUNDS CLAIMING THEY GAVE USAA CREDITS to allow Chargebacks Been fighting this DISHONEST COMPANY OVER 1 YEAR *NO USAA CREDITS HAVE BEEN FOUND NOW THEY * BLOCK ME ACCESS TO MY ACCOUNT Close account new card arrives USAA WAS HACKED AND MEMBERS MUST PAY
Review
Service
Pros
- Used to care about 34 yr members
Cons
- Usaa frauds members
Reason of review
Access/ activation issues
Loss
$5
Preferred solution
Full refund
Tags
I had a credit card with USAA Federal Savings Bank for many years. Several months ago my card was stolen, and then used to purchase nearly $4000 worth of jewelry at a store I had never heard of. The bank sent me a text asking if I had authorized this purchase (no). At...
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Review
Service
Reason of review
Bad quality
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Must be more to this story. You will have to keep fighting. Was this fraud by a family member?