Someone was able to *** my account at USAA and request a credit card be sent overnight to them. They were able to activate the card and charge over $2,800 to it. I had received an email notifying me my new cards had been mailed to me. Since I did not request new cards...Read more
I recieved a fraudulent check that I did not know at the time prior to deposit that it was a fraud. After the deposit and the check was found as a fake they locked my account and my funds from me even though I have money other than the check that was deposited. I've...Read more
I remember the day I switched to USAA from Navy Federal. I was stationed in Iraq during my enlistment and I needed to get money back to my family in the states fast via bank transfer. A few of my shipmates recommended USAA because of their "no hassle" service, and for...Read more
Usaa Auto Insurance Review
by anonymous #981015
Usaa insurance defrauds Military Families and Veterans. GOOGLE USAA Class Action lawsuit.
Usaa Auto Insurance Review
by anonymous #973071
Was a 24 year member of Usaa until i made my first claim and was imediatly terminated. Then found out i had been paying a rate twice that of any other companie. I now have better coverage for half the price i was paying and includes renters insurance. Cant believe how many thousands of dollars i wasted by being a usaa member.
Home Insurance Review
by anonymous #956569
My home was burglarized over a year ago. USAA is still doing it's "investigation". I have spent countless hours on the phone where various representatives question my integrity. Still no payment. USAA used to be a good company.
Usaa Auto Claim Review
by anonymous #951474
My car was totalled by one of their insureds,he got the ticket for running a red light. Its been a week and i haven't heard from this company. My insurance co is having to pay for everything.
I was in a car accident December 20th and had to change adjusters in the first week because i never heard back from my adjuster. I was told my inspection would take 1 to 2 days and after 3 weeks found out my car was never even flagged for an inspection which my new...Read more
I'm purchasing a home with cash. The seller wishes to have a letter stating that I have sufficient funds to cover the purchase price. I figured this should be easy. I called USAA and they said they can provide a letter with my total account balance, I said I don't want...Read more
I am annoyed with USAA, too. I'm a 40+-year member, but when my car was recently hit from behind at a stop light, I called them and got horrible service. They assigned me to an adjuster in a different time zone, even though I live within 10 miles of their headquarters,...Read more
I have a car that collision works gave a estimate of 7,400 to be fixed which USAA wants to total. They had a charge of $954 for a distribution box that they were not replacing according to the list of items they stated needed ordering. They were replacing 2 items that...Read more
Sometimes I'm within a millimeter from dropping USAA because it seems there are always unresolved issues. Our credit card is still, still in the process of being "changed" and despite being assured all is just fine, our card-to-be-retired simply does not work. I...Read more
Worst Financial Institution I have ever been a member with. Not only did they lock my account for more than 2 weeks but took funds out of my account. Customer service was very disrespectful during the entire 2 weeks. The car insurance is great however the banking...Read more
I paid off my loan and got a letter from USAA with loan release documents and a number to call if I had questions. I called and after being transferred to 8 people and two servicers (DMI an Nationstar) no one can seem to find record of my loan. This is odd since they...Read more