Unclaimed
USAA
Reviews and Complaints
6.7M
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
390K
PAGE VIEWS
15
ISSUES RESOLVED
USAA Net Promoter Score (NPS)
31
high
NPS
-100
100
- 62% Promoters
- 8% Passives
- 31% Detractors
USAA's estimated NPS of 31 considered to be high. 62% of users would likely recommend USAA to a friend or colleague.
Customer Satisfaction
USAA Reviews
I wasn’t pissed off just trying to speak with a human.
Cancel auto insurance on a car to get it off my coverage and check on other cars on my coverage to make sure everything was ok.
ID
Location
Bellevue, Washington
It’s the best in the country
Nothing happened USAA IS THE BEST in the country and I dont know what I would never been without them . Im pissed was typo or a mistake on behalf of myself.
ID
Location
Stockton, California
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