
USAA
Reviews and Complaints
USAA Reviews
- Reliable
- Type of insurance i need at a good price
- Website is easy to use
- Reduced call center hours
Insurance on car
User's recommendation: Money.
Car broken
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Verified Reviewer New ReviewerTicked Off!
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Verified Reviewer New ReviewerInsurance denial
User's recommendation: Get information in writing from USAA.
Unable to speak with a human being while trying to resolve a payment issue
Locked account
They cancelled my debit card
- It is a good company
- I can not get verified they stopped my debit card
Companies Similar to USAA
Insurance
User's recommendation: Go elsewhere.
Asked to leave one
User's recommendation: Would recommend.
Debit card
User's recommendation: Right now I would not recommend to anyone unless you fix these customer service issues.
Insurance premiums.
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Verified Reviewer New ReviewerUSAA REQUESTING ADDITIONAL ITEMIZED DOCUMENTATION TO PAY ADDITIONAL FUNDS OF APPROXIMATELY $3000 DIFFERENCE FROM WHAT WAS PAID WHEN CONTRACTOR PROVIDED A PROPOSAL LETTER OF ACTUAL COST
User's recommendation: RECOMMEND USAA.
- High
Left hand doesn't know what the right hand is doing
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Verified Reviewer New ReviewerCompany fixed the issue and I have been provided with full refund.
It took a number of phone calls with numerous representatives but I was able to finally have someone help me. They mailed me a check for the full amount. They put me in touch with a specific person who followed up with me until the issue was resolved.
- Banking security
- Customer service
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They are getting to be the worst bank ever...IT dept is pathetic.