
Unclaimed
USAA
Reviews and Complaints
6.7M
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
390K
PAGE VIEWS
15
ISSUES RESOLVED
USAA Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVehicle tow.
Reached out to get a tow truck. Never did get a tow truck nor a reply from customer service. Had to pay out of pocket to get my vehicle taken to a shop to get worked on. Very poor customer service. Also, currently dealing with an other issue at the moment. USAA has been horrible.
User's recommendation: Look elsewhere.
ID
Location
Waukegan, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGiven wrong email
My husband had usaa credit card he over paid. He died on november 18, 2022. I have been trying to get that money back. I was told to send copy of the death certificate..i did that...now im told to send 3 pagesbof his will. The email address given to me was not a usable email address. I was given.. Usaa.com/survivorship...it doesnt work. Reference number is 02777****
ID
Cons
- Poor customer service
Loss
$312
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer