
USAA
Reviews and Complaints
USAA Reviews
USAA changed their site to prohibit the use of private secure messages...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Will screw you every time
- All
- Terrible 3rd party customer svc
- Aweful
USAA has stolen my savings account
User's recommendation: Be aware of bad practices.
Can not use my credit card ! Decliner yesterday and unable to CALL, EMSI OR CHAT WITH THEM !
Unable to reach USAA for declining my credit card !
Horrible customer servive
Agent Jackie Johnston is rude
User's recommendation: Run!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible customer service not ADA compliant
User's recommendation: avoid at all costs.
- Lots
- Way they handle business when there is a problem
- Requires my blind mother to have an online account
Don't know me PIN number
User's recommendation: Way to go directly to a human.
Not registered sent item without registration
User's recommendation: Watch authentic business practices.
They don't care
User's recommendation: Go elsewhere....
My debitcard is locked
Burocratic nightmare
User's recommendation: Don’t join.
- Customer service is unreachable when you are in trouble
Worst customer service ever
User's recommendation: Use Discover, Capital One or Chase.
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