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USAA Sucks because of CEO Stuart Parker
Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***. No service, all greed. They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. ...
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Anonymous
Anonymous

This is typical of USAA. All talk, no action capitalizing on military folk who cannot afford the USAA greed.

Anonymous
Anonymous

Anytime a CEO hides from the public which he serves and pays his salary as will as all of those employed by the company, you should already know the company in not there to se...

1.5
Product
#827911
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How CEO Stuart Parker and his staff defrauded and stole from me. And why a rotting USAA, once the epitome of integrity and customer service, is likely to betray your trust, too.
How CEO Stuart Parker and his staff defrauded and stole from me. And why a rotting USAA, once the epitome of integrity and customer service, is likely to betray your trust, too.
Ostensibly a member-owned association, USAA provides insurance and financial services to current and former US military, as well as their families. I have been a USAA member for more than four decades. Reinforcing the bevy of negative comments at...
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Anonymous
Alfred E. Newman

“Know your customer”. It’s the law you self righteous bag of hot air. If you carry banking or financial products any financial services company must secure the information.

Anonymous
Anonymous

Strange, I did not answer those questions, either. I have no adverse consequences as you describe.

1.0
I didn't like
  • Lack of constructive responsiveness
  • Dishonesty
  • Obstruction of attempts to escalate and resolve
#1323245
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Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Usaa - Claims for damage as a member
Car hit in parking lot. Almost 2 months later and no payment. Rude claims investigators and incompetent claims handlers. Treat you like a criminal while they continue to take my premiums and no coverage evidently. Violated AR state law on notice of claim acceptance or...
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Anonymous
Zamboni

What’s it like to be an idiot. How’s that DOI complaint going? Those letters you showed us ARE the acknowledgement. The status letter they sent you (twice) is why they have mo...

Anonymous
WhyYouLie

Wait so you state no claim acknowledgement but I litereally see 2 letters they sent you the day you filed it in your phone photos.What are you smoking?

1.0
#1238545
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Usaa - So bad I have to make YouTube videos

Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
Usaa - So bad I have to make YouTube videos
https://youtu.be/1EKwmF_02IM And then this https://youtu.be/I_Y5EbY5pnw See Facebook USAA FRAUD and twitter Hashtag USAA FRAUD then usaa hires a crooked doc to falsify reports haha he got snitched out on Yelp haha see Thomas Renninger chiro what a ***
1.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1208451
Reply to reviews
USAA does this thing where if you make a purchase with your debit card, they’ll make it look like the money has been debited from your account, and you think the balance is right. Then several purchases and a few days later, if you’re not watching every single PENNY,...
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Anonymous
Anonymous

Too much information. Simple solution: use a CREDIT card.

Anonymous
Anonymous

That complaint is far too long to read in its entirety. KISS principle : (keep it short stupid) and cut back on the caffeine.

1.0
Product
#1353196
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Usaa - They do not care about your families safety
I decided to swith to USAA since I am prior service since I heard alot of good things about the company and they seemed like they cared about their customers. Everything seemed well. That is until i actually had to use my insurance. I was in a motor accident at 55...
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h.kitchener
h.kitchener

"They reassured me not to worry I am in good hands." You misunderstood. That phrase was Allstate, not USAA. Best to find better insurance for your needs, as I am sure you are ...

1.0
I liked
  • Them before i had to actually use them
I didn't like
  • Anything about customer service
  • No resolution to my problem with the company
  • No one calling me back
#1311270
Reply to reviews
Everything started when me and my wife relocated from the state of Indiana to the state of Florida, we had to live out of different hotels. As we were staying a different hotels many things were wrong with certain rooms as far as flooding, blood on mattress, bugs,...
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Anonymous
Lucia King

Same thing happened to my son. Him with 4 children, rent, groceries, regular bills and child support. They are holding him responisible 14000 dollars. How can they do this and...

Anonymous
Anonymous

Not sure what you did to them, but they never hold my deposits. I love USAA

#1384802
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VETERANS BEWARE!!!! I wouldn't give them a single star if that was an option. USAA Insurance-Despite the "WE CARE" About our Veterans-like me, present with their commercials we are all flooded with, when it comes time to file a claim in good faith, they will screw you,...
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1.0
I didn't like
  • Lack of compassion
  • Incompetent employees
  • Thier response and rude employess
#1366074
Reply to reviews
In late February 2018 I was in a 2010 Ford Focus sitting at a light the next thing I heard was tires squealing and a very hard impact which in turn made me hit the vehicle in front of me. I was taken to the hospital in Olympia Wa St. Peters and was there all day long...
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#1368226
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USAA, are fraudulent group that uses military families to pretend that they are a part of the government. The commercials with the military families is a false and inaccurate campaign that lure young servicemen and women into opening up an account with this gang of...
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Anonymous
Anonymous

Lots of hype here but little actual information. If you son has a case, have him contact the Comptroller of the Currency.

1.0
#1356831
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