Most helpful reviews first
Ever since Stuart Parker took over as CEO of USAA, the company has turned to ***. No service, all greed. They left me in the dust when I needed them most. This kind of stuff never happened under the direction of the last CEO. They used to be like a brother to me. ...Read more
Company wrote 0 public responses to the review from Apr 11, 2016.
Ostensibly a member-owned association, USAA provides insurance and financial services to current and former US military, as well as their families. I have been a USAA member for more than four decades. Reinforcing the bevy of negative comments at...Read more
Company wrote 0 private or public responses to the review from Aug 07.
I didn't like
- Theft of services
Car hit in parking lot. Almost 2 months later and no payment. Rude claims investigators and incompetent claims handlers. Treat you like a criminal while they continue to take my premiums and no coverage evidently. Violated AR state law on notice of claim acceptance or...Read more
Company wrote 0 private or public responses to the review from Apr 22.
Started about a year or so ago. USAA started prioritizing payments and debits to benefit them. So it would send me into the negative because they would hold onto bigger debits. Fees upon fees upon fees. Then I purchase something in July and it is debited from my...Read more
Company wrote 0 private or public responses to the review from Nov 10.
VETERANS BEWARE!!!! I wouldn't give them a single star if that was an option. USAA Insurance-Despite the "WE CARE" About our Veterans-like me, present with their commercials we are all flooded with, when it comes time to file a claim in good faith, they will screw you,...Read more
Company wrote 0 private or public responses to the review from Sep 26.
I didn't like
- Incompetent employees
- Lack of compassion
- Thier response and rude employess
Usaa - So bad I have to make YouTube videos
https://youtu.be/1EKwmF_02IM And then this https://youtu.be/I_Y5EbY5pnw See Facebook USAA FRAUD and twitter Hashtag USAA FRAUD then usaa hires a crooked doc to falsify reports haha he got snitched out on Yelp haha see Thomas Renninger chiro what a ***
Company wrote 0 private or public responses to the review from Mar 12.
Canceled home owners and auto. Told refunds would be sent within 2 to 3 business days. After several calls and several different stories, now told one month for home owners refund Yyyyyyyy, told they had no idea where auto refund was, told 6 months to get subscriber...Read more
Company wrote 0 private or public responses to the review from Nov 16.
USAA does this thing where if you make a purchase with your debit card, they’ll make it look like the money has been debited from your account, and you think the balance is right. Then several purchases and a few days later, if you’re not watching every single PENNY,...Read more
Company wrote 0 private or public responses to the review from Sep 12.
How is it possible that USAA could take 32 days to carry out a client’s order to sell stock?I’m still waiting for my explanation from USAA’s CEO. Too chicken to answer me? He’ll have no choice but to answer to the Federal Trade Commission and the SEC.. I was also told...Read more
Company wrote 0 private or public responses to the review from Oct 23.
Everything started when me and my wife relocated from the state of Indiana to the state of Florida, we had to live out of different hotels. As we were staying a different hotels many things were wrong with certain rooms as far as flooding, blood on mattress, bugs,...Read more
Company wrote 0 private or public responses to the review from Oct 18.
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